Andrea Iannucci Email & Phone Number

Londra, Regno Unito

- Server management and updates- Network management- Firewall management- Server configuration- Client configuration- Storage Management- High Avaibilty- Load Balancing- Disaster Recovery- Virtualization SolutionsJust started to work for this company, my goal will be improove and mantain Server and Networking structure and also implement new functionality including Virtualization and Monitorizing of server and services.The structure is already up and running, based on mixed Windows/Linux Systems.Achievements:- Designed, installed and configured a Naemon (Nagios Fork) Monitoring System for about 100 Servers and 2000 Services with Web, Mobile and TV Interface and Slack integration for notifications- Designed, installed and configured OTRS Ticketing System with Slack Integration

CEOSystem AdministrationNetwork configurationHosting related configurationsProblem solvingThis is my own hosting company, since is a one-person company i do everything in this and this gave me the ability to improove my knowledge and sharpen my problem solving skill.Managing all kind of services related to a hosting i was able to learn everyday more about how made it work and solve any possible issue, and, more important, how to investigate an issue to solve it in shorter possible time.Aquired skills:Apache Web Server with PHPMySQL Database ServerExim Mail Transport Agent / SMTP ServerDovecot IMAP ServerProFTPd and PureFTPd FTP ServerLinux CentOS Operating SystemLinux Debian Operating SystemLinux Ubuntu Operating SystemDirectAdmin Control PanelphpMyAdmin - MySQL Administration softwareroundcube/uebimiau - Webmail clientDELL OpenManage Server AdministrationRAID ControllersNetwork FailoverClusteringShared StorageBackup SolutionsDisaster Recovery SolutionsAchievements:- Highly improved products quality and services by improving IT and Network infrastructure- Highly improved profits, order and customers satisfaction by increasing service speed and stability while providing an enthusiastic support

Cerveteri

- Network configuration and management- Server configuration and management- Printer configuration and management- Backup Solutions- Storage solutions- Technical support on site and remote assistance (phone, rdp)Cooperating with this Company since 1998, its actually my first customer, the one that made me the possibility to learn and grow up.Since we work now for many years we do have a trust relationship and every IT decision is demanded to me.Achievements:- Designed and implemented backup policy aimed to ensure data retention- Implemented security systems to prevent attacks and data theft

Roma

- Server management and updates- Network management- Firewall management- Server configuration- Client configuration- Storage Management- High Avaibilty- Load Balancing- Disaster Recovery- Virtualization SolutionsJust started to work for this company, my goal will be improove and mantain Server and Networking structure and also implement new functionality including Virtualization and Monitorizing of server and services.The structure is already up and running, based on mixed Windows/Linux Systems and i'd already work privately with the company to build it up.Achievements:- Designed, installed and configured a Sharepoint Infrastructure to provide a document system easy-to-access for all empolyees- Implemented a Team Foundation Server inside Sharepoint to provide to all the programmers a very useful distribuited revision control with code analysis.

- Server management and updates- Network management- Firewall management- Server configuration- Client configuration- Storage Management- High Avaibilty- Load Balancing- Disaster Recovery- Virtualization SolutionsWorking for this company since 2009, managing all the IT infrastructure gave me the possiblity to improove my knoledge about Virtualization, Network Security, Storage System, High Avaibility, Load Balancing, Disaster Recovery and Windows and Linux Server Administration.I did improove server's structure and efficency building Virtualizated Servers using Hyper-V and Windows Server 2008 DataCenter Edition on DELL Poweredge Servers for High Avaibility and High Densinity systems with the possibility to easy expand each Virtual Machine resources and disk space.Achievements:- Designed and Installed a Virtual Environment to reduce costs and hadware waste- Designed and implemented backup policy aimed to ensure data retention- Implemented security systems to prevent attacks and data theft- Designed and Implemented Monitoring System using Nagios to mantain all the systems under control with a very fast problem solving time and prevent data loss

Roma

- End-User Help Desk and Troubleshooting for Sharepoint- End-User Help Desk and Troubleshooting for Lync 2010/2013- End-User Help Desk and Troubleshooting for Office365- User activation and validation tasks- IT Division coordination and organization using Remedy Ticket System - Active Directory configuration- Office365 configuration- Active Direcotry / Office365 SyncronizationCooperating inside a Public Administration office for introduce and support user on Lync 2010/2013, Sharepoint, Office365 services.This experience is improoving my experience on problem solving and troubleshooting techniques for Microsoft Online Services (Office365/Sharepoint/Lync2010/Lync2013), Active Directory knowledge and manage and improoving coordination skills organizating tasks with different and separate departments (Network Security, License Activation, Server operations).- Increased Office365 Web Application and Lync use and installation at user level with high user satisfaction- Improved problem solving and end-user experience providing fast rensponse time working side-by-side with Microsoft Staff