Providing solutions to sales reps for managing customer satisfaction, resolving negative customer conflicts Update and maintain the company website on a daily basisDelegate tasks to multiple departments to ensure all deliverables are met (Lot Team, Mechanics, Sales Reps etc.)Drive sales of Vehicles by ensuring inventory is prepped and ready for saleManaged/accountable for lot with average daily inventory of 250-350 carsProviding detailed specifications on Honda/other brands’ vehicle functionality to sales staff and clientele.Established as the key contact for all external VendorsCoordinating Sold vehicles to meet tight deadlinesResolve accounting issuesTrain new staff on processes, procedures and product specificationsSimplify selling process by creating worksheets and vehicle lists on excel

Drive sales of products and services by achieving and/or exceeding sales targets Resolving key issues and concerns in high pressure situationsQuickly establishing rapport with customers and fostering on-going relationshipsResponsible for learning new tactics and sales approaches and presenting to the rest of the teamIdentifying opportune times to up-sell and push productsUtilizing fundamental selling tools to close sales Providing detailed knowledge on cellular products and functionality to consumersDevelop techniques as a team to drive sales and up-sell