Ben Alarilla Email & Phone Number

Miami, Florida, United States

São Paulo Area, Brazil

• Understanding client needs and objectives and identifying opportunities for ShipServ to support client in addressing problems and challenges related to growth • Partnering with clients to define and scope the focus of the project • Working closely with support groups (Client services and product development team) for back-end support and to ensure that the timing of the project is observed. • Where relevant, providing insight into industry and business issues • Informing the hypotheses based on initial campaign recommendations. This includes submission of the executive review to the client. • Developing ShipServ’s relationship with client by:o Framing the goals and deliverables for each client projecto Integrating findings across various internal and client working teams to ensure that the project is completed on time and on budget• Serving as counselor and strategic advisor to client to improve operational efficiencies and/or maximizing marketing budget. This is supported by an advanced understanding of marketing and trading solutions provided by ShipServ.• Integrating work across multiple projects within a client account • Partnering with other Senior Accounts Manager to identify and pursue new business leads • Serving as contact for the client, keeping them abreast of the project’s progress and direction from a day-to-day and or even on a per quarter basis.• Creating a shared point of view with the client on recommendations • Developing Shipserv’s relationship within the broader client organization • Beginning to identify opportunities for further ShipServ support of the client • Conducts series of Investment Analysis per client account to ensure that recommendations given are aligned to address the pains and meet the key business requirements of each client.• Driving the development of insights and recommendations for the final output• Conducts ad-hoc trainings to junior consultants.

Ortigas, Philippines

Do technical maintenance to hosted clients.Offer suggestions on how to make website more efficient and better depending on the client's goals.

Manila, Philippines

Grow and retain revenues through proactive and reactive contact and converge to small and medium business customers within an assigned account base. Promote, sell and coordinate orders of TELUS products and services. MAIN RESPONSIBILITIES: Contact & Coverage -Proactively contact customers within assigned account territory. -Execute on Marketing Outbound campaigns -Reactive support of customer requests (email/phone) Coordination -Act as a liaison for the customer to manage and support implementation of service orders and issue resolution with other TELUS Departments. Account Administration & Support -Partner with Account Managers to prioritize customer support and strategy -Initiate the sales related paperwork and forms to facilitate the provisioning of service. -Process and maintain a variety of files, records, correspondence (etc) for customers within an assigned account module base. Sales -Identify and discuss customer business needs and provide a solution based recommendation. -Prepare written quotes and proposals within established guidelines. -Identify leads and promote to appropriate sales area.

Makati, Philippines

Assist Dish Network customers who are calling in with their billing, technical and sales concern, making sure that it is resolved in a timely manner resulting in customer satisfaction.

Quezon City, Philippines

Contact prospective clients over the phone to offer VONAGE telecommunication solutions and increase company revenue.

Makati, Philippines

-Process claims and verify whether the company or insurer should cover claims, or client losses.-Review an insurance policy to determine what kind of coverage, if any, is available following a loss.-Prepares claim forms and paperwork and reviews files for completeness.-Work with Adjustment Companies for the amount of loss.-Process payment for verified claims