- Research Analyst for the Building Audiences project at the LBJ School of Public Affairs- Utilize tools including SAS and NVivo to analyze research findings from various arts organizations

• Helped those impacted by the pandemic by disbursing funds from the City of Austin grant• Communicated with vendors on debt verification for mortgages, auto loans, rent, & utilities• Negotiated late payments and waiver of penalties to reduce debt • Reviewed agreements, contracts, tax information, and completed the claims submission

• Led successful UAT for twelve countries for Legal Entity Rationalization after Dell-EMC merger • Liaison between business and IT, captured business processes, illustrated flows for the end users across various accounting modules• Led 20+ cross-functional teams, provided guidance for test strategy and test execution• Managed all the data needs, environment needs, resource contentions• Defect Analysis – partnered with IT to analyze defects and recommend system improvements to increase efficiency• Risk Analysis and Mitigation – Monitored the risks to timeline, developed mitigation plans, and updated executive leadership

• Effectively kept all releases on track, communicated statuses, eliminated barriers to the release• Quality governance of data, code, security, and connections• Oracle, SAP, EPM Environment management - Upstream and downstream integration of 30+interfaces, resolved contentions between six different test instances• Reviewed all deployment plans, and performed post mortems (plus-deltas) after each SW release• Spearheaded Archiving for Dell Financial application, Novora – managed storage for large volumes of financial data • Participated in Global Change Request Board weekly reviews & approvals of user requests for system updates

• Managed cross-segment test strategy, E2E, and regression testing• Key contributor on environment synchronization for cross-segment releases• Defect tracking, status reporting, risk analysis and mitigation• Partnered with Dev Lead to implement quality gates, resulting in a significant drop in defects

• Business Intelligence Test Lead - Kentucky Medicaid• Post-Implementation Test Lead for Kansas Medicaid• Claims Adjustments Test Lead for Texas Medicaid

Three years as a Software Test engineer working on Centura, and Vantage mainframes, robots, and factory automation.Wrote all the regression automation scripts using TestQuest

• Evaluated the federal and state rules for Waste Reduction• Analyzed trends for the toxic release inventory• Provided briefings to management on the progress of statewide source reduction