• Developed a multilingual mobile app using the no-code platform AppSheet to collect evangelism, discipleship, church training, and mass media metrics, utilized globally in five languages.• Contributed strategic solutions to the fundraising development team, enhancing donor relationships, fundraising efforts, and campaigns.• Designed and maintained dynamic dashboards using Business Intelligence (BI) and Data Visualization tools like Google Looker, improving data access for decision-making.• Managed the donor-focused CRM platform Virtuous and the email marketing platform Mailchimp, ensuring effective donor communication.• Integrated different platforms using Zapier to streamline and improve workflows.

• Fostered customer relationships across Brazil, Europe, and North America, enhancing client satisfaction.• Organized and managed photography schedules and projects.• Designed social media and online marketing campaigns to increase brand visibility.• Developed client relationship processes to streamline communication and project tracking.• Created visually appealing websites, landing pages, and blogs using CMS platforms like WordPress and Squarespace.• Proficient in Adobe Lightroom and InDesign, with knowledge of other image and video editing software.

• Conducted database analysis for cross-selling and up-selling marketing opportunities.• Created customer lists strategically supporting marketing and trade marketing teams.• Automated DBM extraction using SQL queries for mailing campaigns.• Maintained and supported databases.

• Lead database management and analysis for marketing opportunities.• ROI analysis reports and presentations.• Campaign metrics definitions for mailing creation.• Target market analysis.• Transactional database administration.

• Database extraction automation for CRM purposes.• Performance measurement and ROI reports.• Lists and database management for direct marketing campaigns online and offline.• Costumer web portal interface development using HTML, CSS and ASP.

• Created presentations with campaign effectiveness reports using spreadsheets to support decision-making processes.• Extracted and segmented data using SQL for call center campaigns.• Automated processes for data analysis with tools like Excel, Access, and VBA.• Developed and maintained the intranet using HTML, CSS, and ASP.