Sarah Elsherif Email & Phone Number

New York, NY, US

Couture Ready to Wear, Kids, Home/Gifting

Paramus, New Jersey, United States

Paramus, New Jersey, United States

• Customer Experience Manager- Beauty
• Supervising all daily selling activities and serving as a co-lead in the Beauty Department [$18M Volume]; ensuring positive customer experience
• Recruit, coach, and mentor staff about selling behaviors, product knowledge, policies, and procedures to drive customer experience, sales, and talent development
• Ensure merchandise placement is set to company standard and accuracy of promotional presentation, communicating advertising and sales information to sales team
• Identify beauty best sellers, key items, deficient areas and communicating merchandise needs to upper management to optimize merchandise assortments and inventoryStyle Merchandising Manager-Men’s, Handbags, Women’s.
• Partner with store and enterprise leadership to plan floor and fixture moves, merchandise placement, and presentation and lead team to implement associate plans for Men’s, Handbags, Men’s Shoes, Women’s Shoes, and Cold.

Mount Laurel, NJ

• Manage a portfolio of $56 Million in Major Accounts which included Universities, Public Schools, Hospitals, Health Networks, and Government Entities
• Consistently exceeding goals every month in the collection of all past due delinquencies (Rental, Tax, Usage, Late Fees etc.), that nets $2.5 Million in quarterly profit
• Built and maintained a close relationship with internal and external Customers, Dealers and other Canon Subsidiaries
• Ability to work in a fast paced, team environment with high call volume while keeping good composure during disputes
• Provide Risk Management through timely escalation of default contracts to management for direction and resolution
• Effectively and efficiently handled customer transactions and negotiation of terms which improves company revenue

Camden, New Jersey

Mount Laurel, New Jersey

• Participated in quality monitoring calibration sessions
• Processes terminations of lease
• Assisted in answering customer inquiries via email, mail, and phone
• Uncovered potential problems and implement necessary correction to invoices and accounts

Marlton, New Jersey

• Processed teller transactions for customers including servicing client accounts, withdraw, deposit, transfer, check cashing, accepting loan payments, managing safe deposit box payments, cashing checks, correcting.
• Achieved excellent drawer balancing without shortages or overages
• Applied product and procedural knowledge in order to assist branch and customers with problem solving

Moorestown

• Generated sales by determining customer's needs and developed clientele
• Developed product knowledge by learning the merchandise features, advantages and benefits
• Maintained floor standards including replenishment and presentation as well as the general appearance and cleanliness of department

Marlton NJ

Cherry Hill, NJ

Master'S Degree, Retail & Merchandising

Management