• Spearheads Enterprise Strategic Planning through developing and reviewing strategic documents such as the strategic plans, operational plans, annual report, energy sector policies & regulations and other technical information to be disseminated among energy consumers• Managed projects worth over USD$330 000 (National Satisfaction and Alternative Energy Baseline Survey – 2016 worth USD 220 000 , Website Revamp worth USD20 000 and various Corporate Social Responsibility initiatives worth over USD$90 000).• Developed exhibition concepts that were either implemented within or under-budget e.g. reduced costs for the 2019 Harare Agricultural Show stand by over 80% • Analyzed energy sector data and consumer information to facilitate discussion and emerging program priorities e.g. unequal gender representation in the Energy sector• Orchestrated Women in Energy Program which facilitated the establishment of 21 women owned companies in the energy sector.• Developed Business Continuity and Disaster Recovery Plan as Committee Member• Expedited Risk Management as Departmental Champion • Re-engineered business processes in collaboration with team of fellow certified Internal Auditors, reducing customer complaints by 60 % for example and earning the organization the ISO 9001:2015 (Quality Management System) certification• Reviewed communiques that led to the department attaining the Crisis/ Reputation Campaign Award (2019) from the Institute of Public Relations - Zimbabwe• Oversees the organisation’s pension fund assets as Trustee of the ZERA Pension Fund worth ZW$13 million.• Mentors junior members of staff

• Enhanced engagement (from 70% to 120%) by uploading relevant content and maintaining the backend comments gateway • Maintained organisation’s social networks

• Developed and facilitated Mass Communication modules to over 400 students. • Supervised six Faculty staff and enhanced relationships between staff and the institution having been promoted to Year Leader within one year of joining the establishment.

*Established the resource centre and the in-house newsletter.