Selva Johnson Email & Phone Number

Stafford , Va

•Providing expertise to tenants while going through rental procedures and staying compliant with current state laws.•Supervise and oversee all Tenant, Landlord development, and re-development work budgets within designated portfolio. •Hands-on management of operations maintenance to preserve and increase the value of residential properties. Preparing properties for rent or sale. •Negotiate, prepare, and monitor all legal documents relating to tenant occupancy.•Professionally resolve tenant complaints and work order requests by ensuring all repairs are handled in a timely manner by vendors assigned. •Liaison for tenant and homeowner while going through the procedure of eviction notice.•Prepare and evaluate bids from vendors•Prepare monthly financial reports, oversee all expense, and cost tracking. Handling of accounts payable and purchasing orders. •Monitor and resolve delinquencies.

•Followed Company procedures as to prepare and organize applicant’s documents according to FEMA’s Instructions.•Entered and Scanned applicant’s files and import into documents database management software. •Translated documents, financial reports, medical records, legal documentations, personal letters from a foreign language to English and vice versa which involved accuracy of meaning, grammar and syntax. •Ensured that all written translations conform to the original text in terms of technicality and terminology. •Conducted and audit and quality assurance on all documents and images scanned.

Stafford, Va

•Answer calls and in-person visits. Listened to residents’ request, concerns and take necessary steps to resolve any disputes.•Communicate with Dodson DPM team, home owners, tenants and vendors in order to provide efficient quality services.•Organize and set up meetings, create spread sheets, write memos, fill out forms, write and draft letters and emails.•Handled all maintenance request ensure all repairs are handled in a timely manner by vendors, home warranties and Insurance companies. •Active in conducting move-in, move-outs and biannual inspections of all single-family homes to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance. •Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to corporate office and following up on vendor payment inquiries.•Followed up on delinquent rent, 3-day notices and initialed eviction procedures.

Orange, Va

My objective and responsibility were to advice and deliver the appropriate information and services offered by the department of social services.•Interact with the clients by interviewing and listening to them, respond to their emotions, asses their needs, guide and counsel them to the best of my ability.•Make sound judgement within the framework of existing laws, policies and regulations of DSS.•Building strengthens client relationships.•Assist CPS, Fraud and Benefit program specialist by interpreting clients who do not speak English or may have limited reading skills.•Responsible for planning and managing day to day offices activities by managing service delivery.•Assess, compile and maintain client case files, prepare correspondence, data entry, filing records.•Keep up to date stay abreast of current trends and developments by keeping up to date with state mandated training.•Basic knowledge in financial assistance, benefits programs such as SNAP, Medicaid, TANF, Child care.

Fredericksburg, Va

•Support company operations by maintaining office systems and supervising staff.•Organize office operations and procedures, reviewing and approving supply requisition and providing clerical functions. •Recruiting, selecting, orienting and training employees.•Maintained database information, data entry, filing records, sales, billing•Manage finance responsibilities such as: Office budgets, bookkeeping, and payroll, compiling department expense reports and facilitating contracts/agreements.

Bachelor'S Degree, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, Business Administration And Management, General