Selva Johnson Email & Phone Number

Stafford, VA

• Providing expertise to tenants while going through rental procedures and staying compliant with current state laws.
• Supervise and oversee all Tenant, Landlord development, and re-development work budgets within designated portfolio.
• Hands-on management of operations maintenance to preserve and increase the value of residential properties. Preparing properties for rent or sale.
• Negotiate, prepare, and monitor all legal documents relating to tenant occupancy.
• Professionally resolve tenant complaints and work order requests by ensuring all repairs are handled in a timely manner by vendors assigned.
• Liaison for tenant and homeowner while going through the procedure of eviction notice.

• Followed Company procedures as to prepare and organize applicant’s documents according to FEMA’s Instructions.
• Entered and Scanned applicant’s files and import into documents database management software.
• Translated documents, financial reports, medical records, legal documentations, personal letters from a foreign language to English and vice versa which involved accuracy of meaning, grammar and syntax.
• Ensured that all written translations conform to the original text in terms of technicality and terminology.
• Conducted and audit and quality assurance on all documents and images scanned.

Stafford, VA

• Answer calls and in-person visits. Listened to residents’ request, concerns and take necessary steps to resolve any disputes.
• Communicate with Dodson DPM team, home owners, tenants and vendors in order to provide efficient quality services.
• Organize and set up meetings, create spread sheets, write memos, fill out forms, write and draft letters and emails.
• Handled all maintenance request ensure all repairs are handled in a timely manner by vendors, home warranties and Insurance companies.
• Active in conducting move-in, move-outs and biannual inspections of all single-family homes to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high.
• Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to corporate office and following up on vendor payment inquiries.

Orange, VA

• My objective and responsibility were to advice and deliver the appropriate information and services offered by the department of social services.
• Interact with the clients by interviewing and listening to them, respond to their emotions, asses their needs, guide and counsel them to the best of my ability.
• Make sound judgement within the framework of existing laws, policies and regulations of DSS.
• Building strengthens client relationships.
• Assist CPS, Fraud and Benefit program specialist by interpreting clients who do not speak English or may have limited reading skills.
• Responsible for planning and managing day to day offices activities by managing service delivery.

Fredericksburg, VA

• Support company operations by maintaining office systems and supervising staff.
• Organize office operations and procedures, reviewing and approving supply requisition and providing clerical functions.
• Recruiting, selecting, orienting and training employees.
• Maintained database information, data entry, filing records, sales, billing
• Manage finance responsibilities such as: Office budgets, bookkeeping, and payroll, compiling department expense reports and facilitating contracts/agreements.

Bachelor'S Degree, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, Business Administration And Management, General