Selva Kumar Email & Phone Number

Riyadh, Saudi Arabia

• Managed operations for Nando's in KSA, overseeing 10 stores in 3 cities with 176 team members.• Implemented strategic initiatives to drive annual turnover of over US$11 million.• Led cross-functional teams to ensure seamless operations and exceptional customer experience.Awarded best brand manager for 2024 for achieving profitability improvement

Riyadh, Saudi Arabia

Achieved annual budget goals for FY 20-23, ensuring consistent strong financialperformance.Maintained a branded audit score of over 95%, showcasing commitment to qualitystandardsSpearheaded the successful launch of a new delivery service, resulting in a 15-20% increase in overall revenue

United Arab Emirates

Key Achievements: * Operational Excellence: Spearheaded and managed multiple restaurant operations across the UAE, ensuring standardization and efficiency through rigorous policy implementation. * Successful Brand Launches: Successfully launched Max Burger and Jumba Juice outlets in Abu Dhabi, surpassing yearly budget targets and achieving exceptional sales and profit margins. * Quality Recognition: Received the Best QA Achievement Award in 2016 for outstanding performance and maintained consistently high scores in internal and external audits. * Compliance and Standards: Achieved a perfect score of 100% in 12 consecutive Abu Dhabi Municipality visits, demonstrating exceptional compliance and operational excellence.Quantifiable Results: * Financial Performance: Surpassed yearly budget targets, achieving outstanding sales and profit margins. * Operational Efficiency: Attained a remarkable MD score of 98% in 2017 reflecting operational excellence.

Chennai Area, India

Orchestrated a 2-3% increase in sales, surpassing the previous year’s performance.- Spearheaded the highest sales growth at drive-through outlets situated at highway locations.- Set up benchmark sales for Kiosk operations at Coimbatore Brook Field Mall.- Mentored and developed six Restaurant Managers to proficiently oversee operations.- Secured partnerships for college festivals, events, and retail stores such as Rmkv, Max, Lifestyle Cinemas, and Bulk Order.- Collaborated with the real estate team to identify new business expansion opportunities in multiple metro cities across Tamil Nadu.

Chennai ,Coimbatore,Bangalore,Kerala, India

• Coordinated front-of-house and back-of-house operations to ensure superior guest services and customer satisfaction.• Managed shifts, appraised personnel performance, and maintained inventory to minimize waste and control costs.• Successfully promoted and publicized the McDonald's brand to nurture a positive working environment.

Chennai, Tamil Nadu, India

• Managed daily operations of McDonald's restaurants in Chennai, overseeing staff, inventory, and customer service.• Implemented strategies to increase sales and profitability, leading to improved restaurant performance.• Trained and mentored team members to enhance their skills and boost overall efficiency.