Stakeholder Management - • Developing and maintaining relationships with key stakeholders such as department heads, managers & leads.• Serving as a strategic partner to business leaders, providing HR guidance and support aligned with organizational objectives.• Collaborating with stakeholders to identify workforce needs and develop effective HR strategies.Talent Management -• Identifying skill gap of the employees and designing training programs along with the Talent Development team.• Identifying high-potential employees, developing talent pipelines, and ensuring the organization has the right talent for key positions.• Implementing performance appraisal system, provided feedback to employees and worked with managers to address performance issues.• Initiating IJP’s to provide opportunities to the internal resources.Employee Relations - • Providing guidance and support to managers in handling difficult employee relations situations, offering coaching and advice to resolve conflicts effectively.• Conducted investigations into employee complaints or issues, ensuring fair and consistent treatment and adherence to company policies.• Secondary point of contact for employees regarding HR-related matters, including conflict resolution, grievances, disciplinary actions, and employee feedback.Employee Engagement -• Developed and implement strategies to enhance employee satisfaction, such as recognition programs and career development initiatives.• Work closely with managers and team leaders to identify factors affecting employee engagement.• Serving as a primary point of contact for org wide employee engagement activities and engagement calendar.• Responsible for new joiners induction and business orientation processPerformance Management HR Policy and ComplianceStrategic HR InitiativesChange ManagementData Analysis and HR Metrics

Business PartneringHR OperationsTalent AcquisitionPerformance ManagementEmployee EngagementExit Management• Overall accountability of the entire HR function for a workforce of around 700 employees.• Deliver a uniform and consistent induction process to ensure integration of new employees effectively• Administering Onboarding formalities of all new joiners to ensure pleasant experience• Working on certain HR policies to ensure Uniformity of Process• Partner with business leaders to plan and drive senior management role acquisitions• Work with stakeholders to ensure employees are integrated well into the businesses by providing relevant exposure• Drives implementation of employee engagement initiatives• Initiated & successfully executed Centralized Recognition process• Assessing employee's HR-related needs/ grievances and communicating the same to Head HR and Business to develop & implement solutions; promoting employee involvement in process improvement initiatives• Working closely with management & employees to improve work relationships, build culture & morale and increase productivity and retention for both on-roll as well as associate employees• Preparing/Analyzing MIS Reports/ Dashboards and sharing it with Sr. Management for critical decision-making• Drove recruitment by understanding the priority vacancies from Business Heads and ensuring closure with the TA Team• Mentored the Talent Acquisition Team in understanding business roles to reduce turnaround time in filling resource gaps• Responsible for all the Human Resource activities like Recruitment, Performance Management, Training & Development, and Employee Engagement & Retention

• Involved in entire pre and post recruitment activities• Recruiting the Candidates through various job portals, consultancies and through Employee References• Preparing daily and weekly reports on recruitment for hiring handover to operations.• Monitoring the Complete joining process (Releasing Offer Letter, Joining Kits, Collecting the necessary Documents)• Document verification for All New joiners in Chennai location• Conducting Induction programme to the New Joiners• Process allocation for all new joiners• Addressing training batches on a daily basis for employee retention.• Co-coordinating Training section For New Joiners• Addressing all employee grievances and provide absolute solutions• Planning and executing all employee engagement activities• Employee retention plan and controlling attrition• Handling Exit Interviews and formalities

• Performing tasks tele calling, follow up’s, conducting drives, maintaining data of the same, SMS blast and mass mailing from Naukri and other job portals.• A part of Academia Recruitment Team.• Responsible for recruitment and counselling of students and forming batches.• Strategically planned for campus hire by charting out slots targeting the creamy layer in turn reducing training cost.• SPOC for various colleges in Tamil Nadu for campus placement.• Interacting with clients to understand the recruitments and training requirements.• Key Account Management and Talent Acquisition.• Pre-employment Medical Checkup initiation.• Document verification and joining formalities.• Employee grievances handling• Handling employee head count and attrition management• Driving employee engagement activities• Won the employee of the quarter and pat on the back awards.

• Involved in End to End recruitment process• Responsible for screening and short listing the profiles• Sourcing profile from various recruiting sources like:- Company database, Job Portals, Employee Referrals

• Handling Airtel postpaid customer complaints and queries via Email• Assisting the Team Leader to set and achieve targets• Ensure the quality level of the service