Selva Muthukumar Email and Phone Number

Monitoring the network tools like the PRTG network monitor tool.Implemented security patches and updates for servers and networked devices, while also offering technical support for devices across the office including but not limited to smartphones and high-end TabletsSet up accounts and passwords for specific users with authorization to access networks.Assisted in the installation of both software and hardware in the network environment.Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.Having Experience in symphony summit AI, Sugar CRM ticketing Tool.Knowledge of system security (eg..intrusion detection systems) and data backup and recovery.Creating the solution on the DELL,ACER,LENOVO.