Selva Subbiah Email & Phone Number

Chennai, Tn, In

India

Chennai, Tamil Nadu, India

Responsibilities: Managing project activities to ensure completion of project within the time & cost parameterswith effective resource utilization and adherence to service delivery metrics Defining service standards & guidelines that worked as benchmark for excellent servicedelivery; driving continuous implementation of changes Spearheading service delivery management, including deliveries by ensuring service levels aremaintained within acceptable limits and delivering right the first time Leading business development activities and infrastructure enablement to support the growth Steered efforts for ensuring 10% + increase in P4/ P5 proficiencies of resources by drivingthrough upskilling and deep expertise programs Planning for contingencies to ensure minimal effect on deliverables, holding and leadingreview/ project meetings with clients to share performance reports and defined best practices Formulating Machine Learning operations strategy and roadmap for the asset Creating complete ML operations pipeline asset using AWS native services that includedfeature engineering, model monitoring (data drift) and model serving.

India

- Laid out the roadmap for the development of a pre-sales planning app (Conversation Planner)- Secured stakeholders buy in (represent the team in the portfolio level PI planning) - Spearheaded the development development and successful deployment of this app- Managed the team of 45 including development scrum teams and the DevOps teams to create the CI/CD pipelines

India

Self-Enabled Pricing: Led the integration of IO and BPO estimators with Manage My Price platform; the program delivered improvements in the efficiency of the deal pricing cycles thereby enabling rapid response to potential customers; handled a team size of 60 FTEs, a global agile delivery model using the scrum framework with teams across India and North America People Mobility Gateway: Led the migration of an existing travel portal application onto the Service Now platform in a Global Agile Delivery Model. The program delivered enhanced user experience and seamless workflow; led a team size 22 FTE, A global agile delivery model using the scrum framework with teams across locations in India, North America and Canada and Philippines

Belgium

Onshore based client facing global delivery management for an AD contract. End to end management right from knowledge transfer and stabilization followed by estimations, project plans, development and deployment.Reporting and presenting to the steering committee including the client CEO, client account lead and other client side contract management leadership (sourcing team)Managing resources deployed onshore as well as offshoreForging and establishing strong relationships with senior client stakeholders

Scotland, United Kingdom

Onshore based client facing global delivery management for an AO contract. End to end management right from knowledge transfer and stabilization followed by L2, L3 and L4 support.Managing a massive and challenging transition effort and thereafter service delivery managementReporting and presenting to the steering committee including the account lead and client delivery leadsManaging resources deployed onshore as well as offshoreForging and establishing strong relationships with senior client stakeholders

India

Application Lead for different financial services clients

India

Team leader for an UK based Insurance-Reinsurance client application outsourcing project

India

Senior developer and team leader role in a communications and high tech giant Application Outsourcing project

India

Software Developer for a North America based credit card client application outsourcing project

Business Strategies, Artificial Intelligence

Applied Machine Learning And Datascience

Master Of Computer Applications - Mca, Information Technology, 75

Bachelor'S Degree, Physics, 72