Selva Kumar N S Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

• Run a large Automation team in managed services model involving discovery, fitment, analysis, deploy, support and track value delivery.• Stakeholder management for automation use cases discovery and business value tracking• Manage conflicting customer priorities and deliver automation on time and within budget• Strive towards and achieve improvement of Sprint team velocity to deliver incremental business value to customer on an on-going basis.Developed 4+ automations for the users in regions US and APAC which are complex driven conditions using application integrations with SAP and Office Applications.• Manage all Program risks giving effective and timely solutions.• Help Customer with process and technical improvements to realize cost savings annually

Chennai, Tamil Nadu, India

Successfully created 2 RPA processes for Internal Support units that resulted in the FTE save, risk reduction, improved efficiency, and significant process improvement.• Support provided for 3 regions US, EMEA and APAC processes in production and bot maintenance and defects detected and fix applied.• Complete Control on Blue prism control room for 3 environments and maintenance for scheduling, credentials organization.• Preparing comprehensive RPA documentation like Scope, Development Estimates, Solution Design Document, Operational Impact Document, UAT Use Cases, Current-Future flows, User Guide and Best Practice documents for the automated process• Successfully trained 3 team members on Blue Prism.• Created and presented RPA demos to clients\senior management to showcase the RPA capabilities.• Performing warranty support for the Go-Live processes.• Transitioning of Go-Live processes to support teams (BAU).