Selvam Krishnamurthy
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Selvam Krishnamurthy Email & Phone Number

Head - Customer Service & Service Delivery at Unifeeder
Location: Mumbai, Maharashtra, India 14 work roles 3 schools
1 work email found @unifeeder.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Unifeeder
Role
Head - Customer Service & Service Delivery
Location
Mumbai, Maharashtra, India
Company size
275 employees

Who is Selvam Krishnamurthy? Overview

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Selvam Krishnamurthy is listed as Head - Customer Service & Service Delivery at Unifeeder, a company with 275 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at unifeeder.com and a matched LinkedIn profile for Selvam Krishnamurthy.

Selvam Krishnamurthy previously worked as Lead - customer service and documentation at Unifeeder and Head Of Customer Service at Transworld Group Of Companies. Selvam Krishnamurthy holds Mba, International Business from ..

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Email format at Unifeeder

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{first}.{last}@unifeeder.com
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Profile bio

About Selvam Krishnamurthy

SENIOR LEVEL ASSIGNMENTS~ Service Delivery Management ~ Operations Management ~ Quality Management ~Location Preference: Chennai Industry Preference: BPO/ITESSYNOPSIS Certified Six Sigma Green Belt professional with nearly 18+ years of rich experience in Operations & Project Management, Process & Transition Management and Service Delivery Management. Currently associated with UASC Shared Service Centre, Chennai as Service Delivery Lead (AGM). Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Demonstrated experience in practical implementation of Six Sigma Methodologies. Holds the merit of possessing 8 years of international work exposure. Distinction of steering improvement initiatives with focus on streamlining & managing operations with proactive planning, introducing new concepts, steering change, etc.  Keen planner and strategist with strong expertise in handling logistics as well as other supply chain management functions. Possess a clear understanding of the industry / technology trends with distinction of instituting quality control techniques to achieve product / process excellence at the lowest overall cost.  An effective communicator with excellent relationship management skills and strong analytical, leadership, decision-making, problem solving & organizational abilities. Skills Set includes: TECHNICAL - Strategic & Tactical Planning - Project Management - Operations Management- Customer Service Management - Service Delivery Management - Process Enhancements FUNCTIONAL - Business Excellence - Business Development - Quality Implementation - Metrics Improvement - Change Management - SLA Management - Organizational Restructuring - Six Sigma Implementation - Transition Management - Training & Development - Business Process Reengineering - Team Management

Listed skills include Operations Management, Management, Logistics, Six Sigma, and 16 others.

Current workplace

Selvam Krishnamurthy's current company

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Unifeeder
Unifeeder
Head - Customer Service & Service Delivery
denmark
Website
unifeeder.com
Employees
275
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14 roles

Selvam Krishnamurthy work experience

A career timeline built from the work history available for this profile.

Lead - Customer Service And Documentation

Current
Unifeeder

Mumbai

Sep 2021 - Present

Vp - Operations - Customer Service

Encore Pierian Logistics Business Services
Jun 2014 - Aug 2017

Service Delivery Lead

Uasc Gsc

Chennai

 Interacted with the Business Development Team in bringing up new projects and enabled smooth transition of new projects. Coordinated with onshore Service Delivery Managers and actively involved in project governance meetings to comprehend the delivery requirements and communicate expectations to Internal Teams. Maintained leadership level relationships.

Aug 2013 - Jun 2014

Asst. Gen Manager - Customer Service Process.

Maersk Global Service Centres

Chennai

The Growth PathJan’10 – Mar’11 Manager - Customer Service Imports ProcessApr’11 - Jun’11 Asst. Gen Manager – Customer Service Booking ProcessJul’11 – Aug’13 Asst. Gen Manager - Customer Service Process - KPOSignificant HighlightsAs Asst. Gen Manager - Customer Service Process: Played a pivotal role as NAM Cluster Account Lead for the customer service.

Jul 2011 - Aug 2013

Assistant General Manager - Customer Service - Booking Process

Maersk Global Service Centres

Chennai

 Spearheaded the Customer Service e-Booking Team and ensured its delivery on time. Handled the migration of the Booking Process at the Country clusters to the GSC. Imparted training on the end to end business cycle at regular intervals to the team members. Determined opportunities for improvement in the end to end process.

Apr 2011 - Jun 2011

Manager - Customer Service Imports

Maersk Global Service Centres

Chennai

 Handled the migration of import tasks from the Country Clusters, thereby ensuring seamless transition and sustained performance. Offered performance measures from a GSC perspective as per the customer perspective.  Generated growth from 35 to 100 FTEs in the Imports Process without any service delivery issues. Spearheaded the improvement projects.

Jan 2010 - Mar 2011

Manager - Customer Service

Hapag Lloyd Global Services

Significant Highlights Interfaced with the Business Process Management Team in developing new projects and streamlined the transitioning of projects from the respective area offices. Scrutinised the Transition Process and implemented SOPs to facilitate smooth functioning of process by ensuring conformance to Service Level Agreements. Effectively.

May 2006 - Dec 2009

Manager - Customer Service

Cp Ships

Responsibility for end to end Service Delivery for the Customer Service Operations functions from Transition Planning to delivery as per Contractual SLAs. Transitioned 3 Processes involving 3 System Changes. Responsible for the complete work transfer from CP Ships to Hapag-Lloyd for the Processes handled. Hapag-Lloyd acquired CP Ships in November 2005

Mar 2004 - May 2006

Manager - Customer Service

Transworld Group

Transworld group is the Organization which is a provider of turnkey support services in Logistics, Supply Chain, Warehousing, Shipping, and Supply Chain efficiencies. Have been responsible for establishing and maintaining customer loyalty by managing the on-going customer relationship. Facilitate and guide and direction for Customer Support Representatives.

Mar 2000 - Feb 2004

Manager – Customer Service

Cosco Container Line

China Ocean Shipping (Group) Company (COSCO) the national flag carrier of the People's Republic of China, is one of the world's premier full service intermodal carriers. The company utilizes a vast network of ocean vessels, barges, railroad and motor carriers to link the international shipper with the consignee. Had been completely responsible for Import &.

Mar 1994 - Jan 2000

Documentation Executive

Sharaf Group Dubai

Responsible for the timely completion of Shipping Documentation.and submission of documents to Port & Customs Authorities.Had been taking care of the complete activities in the Equipment (Inventory) Control department.

Mar 1992 - Mar 1994
Team & coworkers

Colleagues at Unifeeder

Other employees you can reach at unifeeder.com. View company contacts for 275 employees →

AD Arindam Datta Arindam Datta Colleague at UnifeederDubai, United Arab Emirates, United Arab Emirates View → MB Mizee Bordin Mizee Bordin Colleague at UnifeederSelangor, Malaysia, Malaysia View → AI Ammar I. Dabbawala, Aca Ammar I. Dabbawala, Aca Colleague at UnifeederDubai, United Arab Emirates, United Arab Emirates View → SC Suraj Choudhary Suraj Choudhary Colleague at UnifeederMundra, Gujarat, India, India View → PU Pernille Ulrich Andersen Pernille Ulrich Andersen Colleague at UnifeederDenmark, Denmark View → TT Thara Thomas Thara Thomas Colleague at UnifeederErnakulam, Kerala, India, India View → MR Mia Rocha Mia Rocha Colleague at UnifeederDubai, Dubai, United Arab Emirates, United Arab Emirates View → SK Sneha Kokane Sneha Kokane Colleague at UnifeederNavi Mumbai, Maharashtra, India, India View → AM Arushi Mittal Arushi Mittal Colleague at UnifeederAarhus, Central Denmark Region, Denmark, Denmark View → ML May Low May Low Colleague at UnifeederSingapore, Singapore, Singapore View →
3 education records

Selvam Krishnamurthy education

Mba, International Business

.

10+2, Commerce, Economics And Accountancy

P.S. Higher Secondary School
FAQ

Frequently asked questions about Selvam Krishnamurthy

Quick answers generated from the profile data available on this page.

What company does Selvam Krishnamurthy work for?

Selvam Krishnamurthy works for Unifeeder.

What is Selvam Krishnamurthy's role at Unifeeder?

Selvam Krishnamurthy is listed as Head - Customer Service & Service Delivery at Unifeeder.

What is Selvam Krishnamurthy's email address?

AeroLeads has found 1 work email signal at @unifeeder.com for Selvam Krishnamurthy at Unifeeder.

Where is Selvam Krishnamurthy based?

Selvam Krishnamurthy is based in Mumbai, Maharashtra, India while working with Unifeeder.

What companies has Selvam Krishnamurthy worked for?

Selvam Krishnamurthy has worked for Unifeeder, Transworld Group Of Companies, Encore Pierian Logistics Business Services, Uasc Gsc, and Maersk Global Service Centres.

Who are Selvam Krishnamurthy's colleagues at Unifeeder?

Selvam Krishnamurthy's colleagues at Unifeeder include Arindam Datta, Mizee Bordin, Ammar I. Dabbawala, Aca, Suraj Choudhary, and Pernille Ulrich Andersen.

How can I contact Selvam Krishnamurthy?

You can use AeroLeads to view verified contact signals for Selvam Krishnamurthy at Unifeeder, including work email, phone, and LinkedIn data when available.

What schools did Selvam Krishnamurthy attend?

Selvam Krishnamurthy holds Mba, International Business from ..

What skills is Selvam Krishnamurthy known for?

Selvam Krishnamurthy is listed with skills including Operations Management, Management, Logistics, Six Sigma, Crm, Shipping, Service Delivery, and Leadership.

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