Analyzing call center team performance data to identify trends and optimize operational efficiency and Managing and querying databases using MySQL, including writing data queries, developing stored procedures and creating tables for data maintenance. Collecting, processing and structuring data to build interactive dashboards in Power BI for visualization and reporting. Utilizing analyzed data for forecasting and strategic decision-making, supporting operational improvements and goal setting. Collaborating with cross-functional teams to ensure accurate reporting and streamlined data workflows.
-
Lead,WfmConcentrixBengaluru, Ka, In -
Lead AnalystConcentrix May 2023 - PresentBengaluru, Karnataka, India -
AnalystHcltech Nov 2019 - Jul 2021Chennai -
Test Center AdministratorPrometric Oct 2018 - Jul 2019Chennai, Tamil Nadu, India -
Process AssociateSutherland Nov 2016 - Jun 2018Chennai, Tamil Nadu, India
Selvapriya Mohan Education Details
-
Aeronautical/Aerospace Engineering Technology/Technician
Frequently Asked Questions about Selvapriya Mohan
What company does Selvapriya Mohan work for?
Selvapriya Mohan works for Concentrix
What is Selvapriya Mohan's role at the current company?
Selvapriya Mohan's current role is Lead,WFM.
What schools did Selvapriya Mohan attend?
Selvapriya Mohan attended Nehru Institute Of Engineering And Technology.
Who are Selvapriya Mohan's colleagues?
Selvapriya Mohan's colleagues are Nicole Ann Aguas, Ana Duarte, Barbara Sneed, Amisha Prasad, Annabelle Beaubernard, Lea Mae Gomez, Amritpal Singh Bhogal.
Not the Selvapriya Mohan you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial