Selva Vezzani Email & Phone Number

Prague, Czechia

Prague, Czechia

• Order management/compliance: Check blocked orders, place order, handle returns, credit notes request and block keys in accordance with the Company global policies and agreed procedures.
• Support Distribution partners with order placing inquiries and returns request (B2B & B2C)
• Support KL Sales Team to ensure Company’s sales process and policies are followed at all times
• Liaison with internal KL departments for the resolution of open issues concerning order, returns and invoices
• New reseller registration
• Train distributors to use Kaspersky order management system

Prague, Czechia

• Resources (RES) and Health and Public Services (HPS) ICEG OSP Sales Process: Providing sales process support to client teams, entity leadership and other internal operations teams and working with interfacing.
• Manage and assist Accenture Executives in navigating the Company´s internal Sales process for RES and HPS ICEG: Manage mySales (MMS) pipeline management, CG OSP support opportunity pipeline management.
• Manage the New Business Management (NBM)meeting, advise Accenture Leaderships on required content and presentation, facilitate NBM, prepare minutes and follow-up required actions;
• Maintain and ensure accuracy of data within the MMS tool according to established guidelines, and as needed for system changes;
• Take responsibility for agreed areas of data clean-up, pipeline updates, advance stage for approved opportunities, action sales bookings; reporting and analysis for Global Leadership

Argentina

• Communication Media & Technology (CMT) Europe Operational Support Professional (OSP) Team: Providing sales process support to client teams, entity leadership and other internal operations teams and working with.
• Local Team Supervision by setting goals for performance and deadlines in ways that comply with Team's plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks..
• Help Communication Media & Technology Europe Organization Unit OSP Lead to manage the OU and support Europe OSPs and local senior leadership: Manage mySales (MMS) pipeline management, CSG OSP support and data clean-up.
• Help manage Business Management (NBM) meeting preparation, advise executives on required content and presentation, help facilitate NBM, prepare minutes and follow-up required actions;
• Maintain and ensure accuracy of data within the MMS tool according to established guidelines, and as needed for system changes;
• Take responsibility for agreed areas of data clean-up, pipeline updates, advance stage for approved opps, action sales bookings;

Argentina

• BA OSP Support Analyst providing guidance and support for operations processes and tools, helping assigned Operations Support Professionals (OSPs) in Europe to execute business processes more efficiently. OSP.
• Provide Manage mySales (MMS) opportunity management process and tool support to assigned Client Services Group (CSG); this can be for one or more CSG depending upon workload
• Maintain and ensure accuracy of data within the MMS tool according to established guidelines and as needed for system changes;
• Take responsibility for agreed areas of data clean-up, pipeline updates, advance stage for approved opps, action sales bookings;
• Help handle customer requests/security updates;
• Prepare standard and ad hoc MMS reports for entity leadership and others as required by named CSG

Argentina

• Main point of reference within Compliance for the Quarterly Planning and consolidation activities for each member of the Team.
• Ensure compliance with Weekly and Quarterly reconciliations for SAP and Non-SAP environments. Manage the Reviews of Segregation of Duties Controls (Weekly and Quarterly). In charge of the creation and follow up twice a.
• Creation, control and monthly review of Insider´s Trading List Process; also direct point contact with Legal partners and major internal customers related to the topic.
• In Charge of develop Business Excellence in the Team in order to become measurable, respectable and predictable for five different processes.

Argentina

• Keeping track of all metrics of different processes within the Team, manual provision for Users, reconciliation process for main SAP environments as Opportunity Management, Business Reporting, Finance and Human.
• Ensure compliance with Weekly and Quarterly reconciliations for SAP and Non-SAP environments. Manage the Reviews of Segregation of Duties Controls (Weekly and Quarterly).

Argentina

• Keeping track of all metrics of different processes within the Team, manual provision for Users, reconciliation process for main SAP environments as Opportunity Management, Business Reporting, Finance and Human.
• Act as support between Dalian (China) and Buenos Aires (Argentina). Daily communications with the team of Reporting and Business Process for proper recognition of task in common.
• Contribute in the implementation and delivery of the re-platform of the intranet site for the company called UDS. Defined and planned the requirements of the site, being the focal point for these tasks at a regional.
• Direct contact with business partners at Global level.
• Weekly presentations with updated numbers to all the Security staff for further analysis and review of Business Leads.