Selwyn Davis Email and Phone Number
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With a foundation in economics and a flair for storytelling, my mission is to utilize data to drive decision-making and foster meaningful customer relationships. My career began in customer service where I developed a customer first approach, often acting as the voice of the customer in cross functional teams. In the past several years I have honed my technical skills in data analysis to find solutions to business problems for internal stakeholders and clients alike. At Social Standards, my technical proficiency with data analytics tools has been pivotal in consulting clients across industries, focusing on interpreting user behavior to inform strategies. Mastering the visualization of complex data, our team has delivered actionable consumer insights from diverse social media platforms like Instagram and TikTok, empowering brands such as Bank of America and Coca-Cola.
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Estimating CoordinatorNucor Construction Corp.New York, United States -
Consulting AnalystSocial Standards Apr 2022 - Oct 2023New York, United States➢ Mastered the use of Social Standards proprietary data analytics software, onboarding and training new clients and employees in its use.➢ Visualized data from four different social media sources (Instagram, TikTok, Reddit, and Twitter(X)) across different market verticals (Beauty, Health/Wellness, Fashion, Travel, Food/Beverage, Home Goods, etc.). ➢ Effectively translated client business questions into clear project criteria . Subsequently researched, compiled, and organized data to present actionable consumer insights.➢ Coordinated with clients, such as Bank of America, Constellation Brands, and Coca-Cola, to coordinate and deliver a range of services, including reports, raw data, training, and live work sessions.➢ Independently researched market trends in order to produce Thought Leadership pieces for use as Marketing and Sales material for prospective clients. -
Customer Operations Specialist/ Data AnalystBoardvitals Jul 2018 - Sep 2020Greater New York City Area➢ Performed ad hoc data requests, built and maintained recurring reports, dashboards, and tools for various departments. ➢ Identifying and investigating trends in user experience through issue tracking and reporting to other teams when appropriate.➢ Managed and resolved customer inquiries via phone and email in a professional and timely manner.➢ Sharing customer feedback within the Operations team through regular team discussion to improve quality of service. -
Customer Support ContractorCodecademy Sep 2017 - Jan 2018Greater New York City Area➢ Answer incoming emails via Zendesk with a focus on quality responses and thorough resolutions.➢ Build relationships between Codecademy and our users through an empathetic and passionate approach to customer support. ➢ Analyze incoming questions and identify areas for product/process improvements and develop smart, robust, and comprehensive Help Center content.➢ Exchange information about the Codecademy product, and ensure it is communicated appropriately and relayed to our users. -
Rapid ResponderOnefinestay Mar 2016 - Jul 2017Greater New York City Area➢ Organize, document and prepare inflows and outflows of warehouse inventory and key assets. ➢ Communicate with guests and service professionals in order to guarantee a satisfactory customer experience for guests. ➢ Work with Services team in order to plan and coordinate tasks as well as to find new solutions and optimize the operations process.➢ Specialize in troubleshooting networking issues across portfolio of homes as well as translating necessary technical information to guests and management team. -
Sales PhotographerPhotogenic Inc. Jul 2014 - Feb 2016Manhattan, New York➢ Greeting and guiding hundreds of guests from around the world through the boarding and photography process in a friendly manner➢Develop strategies to increase sales and revenue(Initiatives to motivate staff, experimenting with sales methods, communicate with host venue to improve boarding process.)➢ Capturing, editing, and printing quality souvenir photographs of all guests➢ Engaging with customers to conduct sales of souvenir photos as well as keep precise records of all transactions and handling escalated customer issues.➢ Compiling end of day reports, ensuring the accuracy of details therein and documenting any special information regarding the day's business.➢ Responsible for onboarding and training new hires in accordance with Photogenic policies and guidelines. Training includes customer service as well as camera/printer use and troubleshooting. -
User ConsultantGobutler Sep 2015 - Nov 2015Greater New York City Area➢Collected user information, feedback and made changes to customer profiles accordingly.➢Contributed to discussions to improve the user experience and operations process.➢Built customer loyalty by fulfilling user requests in a polite and timely manner.➢Went above and beyond to satisfy user, even performing deliveries personally to ensure success.
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Nike Research InternNyc Department Of Youth & Community Development Jul 2013 - Aug 2013Manhattan, New York➢ Evaluated design and delivery of physical activity programs in Beacon, Cornerstone and OST programs➢ Conducted interviews with stakeholders (Directors, senior staff, children and parents) in order to assess the quality of physical activity programs offered and represented the DYCD at special events➢ Created detailed reports of observations for use in Nike's “Designed to Move” campaign➢ Completed data entry sessions of the information gathered while out in the field for Nike's records -
Social Media And Marketing InternBinghamton University Center For Civic Engagement Feb 2013 - May 2013➢ Worked with a team to develop and implement marketing/communications strategies to engage with the student body➢ Participate in weekly meetings in order to identify and analyze trends in audience engagement➢ Contribute to copy, design and distribution of online and offline marketing materials➢ Expand office's presence across social platforms (Facebook, Twitter, Pinterest)➢ Write, edit and format weekly e-newsletter distributed to the university's students body and faculty
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Photographer/Assistant CounselorEdith And Carl Marks Jewish Community House Jun 2011 - Aug 2011Brooklyn, New York➢ Observed and ensured the safety of the campers ages 6 to 10 years old➢ Documented camp experiences through photography➢ Organized photographs into a personalized collection for each camp attendee➢ Created a brochure that outlines goals and exploits of camp using photographs
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Sales AssociateBig Ben Tiles And More Jun 2010 - Sep 2010Manchester, Jamaica➢ Greeted and guided customers, and maintained clean workspace ➢ Calculated costs of orders and assisted customers through their entire purchase
Selwyn Davis Skills
Selwyn Davis Education Details
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Brooklyn Technical High SchoolComputer Science
Frequently Asked Questions about Selwyn Davis
What company does Selwyn Davis work for?
Selwyn Davis works for Nucor Construction Corp.
What is Selwyn Davis's role at the current company?
Selwyn Davis's current role is Estimating Coordinator.
What is Selwyn Davis's email address?
Selwyn Davis's email address is se****@****als.com
What is Selwyn Davis's direct phone number?
Selwyn Davis's direct phone number is +134742*****
What schools did Selwyn Davis attend?
Selwyn Davis attended State University Of New York At Binghamton, Brooklyn Technical High School.
What skills is Selwyn Davis known for?
Selwyn Davis has skills like Public Speaking, Social Media Marketing, Data Analysis, Photography, Team Leadership, Time Management, Strategic Planning, Social Networking, Advertising, Statistics, Customer Service, Microsoft Office.
Who are Selwyn Davis's colleagues?
Selwyn Davis's colleagues are Andrew Byrus, Marc Muller, Anthony Neal, Jamie Boyle, Spencer Baldwin, James O'connor, Scott Evan Levitt.
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