• Managed and operated on 150+ SLED accounts that grew sales from $30 million a year to generating over $100 Million in sales and new business every year in the Virginia territory• Accountable to a multi-million-dollar quota and exceeded quota every year by an average of 20%, able to accomplish this by working closely with our channel and vendor partners to establish special pricing to negotiate to win the business• Collaborated and managed relationships with various vendor partners including in the client, print, AV, SaaS and cybersecurity space• Collaborated with and was required to be knowledgeable about product portfolio with multiple cybersecurity partners including Absolute, Barracuda, Checkpoint, ESET, Fortinet, iBoss, Logrhythm, Palo Alto, Unitrends among other organizations to sell their products to our customers• Worked under stress and pressure every day to meet order and RFQ/RFP deadlines• Required to have a “hunter” mentality to go after prospects, clients, customers, accounts, white space• Analyzed databases, spreadsheets, multiple CRM platforms to prospect and uncover new targets• Averaged 50+ calls per day with customers and vendors on new and existing business• Solely responsible for the lifecycle of the sales from initiation to close to follow-up• Effectively showcased and explained the large portfolio of enterprise, cybersecurity, and SaaS products offered to customers and new prospects via phone, virtual or in-person meetings• Followed up with clients and new prospects to finalize sales with State/Local/Education customers and to overcome and objections and concerns• Resolved order issues with customers to ensure complete satisfaction and enhance relationship• Required to have up-to-date knowledge of IT Products, services, and changes in the news and marketplace to provide better service and expertise to customers

• Proactively created prospects for new business by visiting companies in the area to communicate to them the benefits of working with us• Effectively followed up with clients and prospective clients to build and maintain relationships• Able to set appointments with prospective clients by making cold and warm calls every day and articulately explaining the benefits of our services to them• Cordially followed up with past clients in order to reestablish relationships and to sell our services to them• Organized and tracked prospective clients by using Salesforce with a strong attention to detail

• Worked on tickets with a resolution rate of 99% and partnered with Tier 2 and Tier 3 specialists resolve the other 1%

Solely responsible for the governance, utilization, and effectiveness of all IT infrastructure, networks, systems, and equipment. Worked closely with project managers across all divisions and departments to ensure teams were able to be productive and work effectively and efficiently. Accountable for any and all issues regarding the IT infrastructure.• Responsible for setting up the IT Infrastructure such as server system implementation, network security, and the corporate help desk• Led and managed Corporate projects in terms of planning, executing, profit & loss for multiple locations from concept to completion and through all cycles of the project management spectrum• Provided asset management for over $1 Million of IT equipment, office equipment, network infrastructure, server equipment, desktops, laptops, printers, scanners, and VOIP devices• Responsible for all equipment lifecycle through procurement and end of life. Negotiated item costs with internal parties and external vendors to acquire the best rate possible. • Responsible for the shipment, transport, and receiving of thousands of dollars of equipment from various client sites, project sites, and other locations to ensure safe transport with no damage to any equipment• Responsible for working closely with top 22nd Century officials on a variety of tasks ranging from daily office operation to government contract operations• Communicate to business leaders’ effectiveness of systems and any issues regarding performance

• Received escalated tickets from Tier 1, identified user needs, analyzed and isolated issues, troubleshot issues reported by users until issues were fully resolved

• Assisted guests during games to ensure their experience was excellent• Responsible for the set up and breakdown of promotional booths• Assisted the ticket and security teams to ensure that guests entered and exited the ballpark smoothly• Executed any other tasks that were assigned or volunteered for

• Maintained extensive knowledge of all products in store, especially Under Armour merchandise• Recommended and sold many Under Armour products to customers impressed with brand knowledge• Required to stand for long periods of time, while also bending and lifting heavy merchandise• Maintained product signage and key marketing initiatives while providing exceptional customer service• Required to be flexible and able to adjust to changes in a shifting retail environment

• Assisted the Director of Guest Relations with pre-event activities• Responsible for providing event and administrative assistance• Assisted in the preparation and set up of training sessions, hiring sessions, and meetings• Assisted guests during events to ensure the event experience is the standard for the industry

• Actively assisted the Operations and Guest Services departments in preparation for games and events• Monitored and responded to incidents in Game Day Base Control by utilizing Aware Manager software• Effectively completed all tasks and duties in a timely and professional manner• Required to scout the entire stadium multiple times, keeping a keen eye out for any improper activity

• Assisted the Tottenham Hotspur and Under Armour staff in handing out giveaways to fans• Articulately explained to fans how the contests worked and retrieved entry forms

• Utilized mobile apps to conduct and retrieve survey data from fans from all areas of the stadium• Promoted the Kastles organization by asking fans and customers about their experience at the games• Interacted with VIP fans in order to ensure they were having a positive experience

• Became a licensed agent able to sell financial life and health products• Prospected for potential clients via cold calling methods and referrals and set appointments• Ensured that all paperwork was done correctly and made sure that it was processed effectively• Responsible for knowing various financial products, rules and regulations

• Facilitated research for existing clients and new business development projects• Assisted the VP of Business Development in preparing RFP’s for GSA schedule contracts• Prepared print and social media marketing plans to provide increased market exposure• Conducted marketing research on current market trends and analytics to better our client organizations

• Accurately maintained and performed over 100 transactions per day using cash drawer• Sold many products including checking accounts, credit cards, and investments to customers• Demonstrated flexibility by helping out several branches, some twice in one day• Promoted the image and reputation of the bank by assisting every customer with a friendly attitude

• Accurately maintained and performed over 100 transactions per day using cash drawer• Sold many products including checking accounts, credit cards, and investments to customers• Demonstrated flexibility by helping out several branches, some twice in one day• Promoted the image and reputation of the bank by assisting every customer with a friendly attitude