As a Sales Manager at Vivense, I lead a team of 5 sales representatives to successfully achieve and surpass our monthly and quarterly targets. Additionally, I oversee sales operations, ensuring that we optimize our processes, resources, and tools to provide the best customer experience and satisfaction. With my background in engineering and creative perspective, I bring a unique outlook and approach to sales, constantly finding new ways to innovate and enhance our products and services. Prior to joining Vivense, I worked as a Team Manager at Starbucks, where I managed the daily operations and performance of a busy store, and as a Sales Manager at BAT, where I increased the market share and revenue of a leading tobacco brand. I have over 3 years of experience in sales management and am deeply passionate about creating value for customers, developing talent, and driving growth. My core competencies include sales management, sales operations, creativity and innovation, leadership, communication, and problem-solving. Currently, I am pursuing my Engineering degree at Eskişehir Technical University, and I believe my previous positions will greatly contribute to my engineering career.