Sarah Mayberry Email & Phone Number

Portugal

United States

Birmingham, Alabama, United States

• Conduct internet research on suspicious activity and compile customer or business information
• Respond to electronic alerts, tickets, and referrals, concerning domestic and/or international transactions
• Contact Branch personnel to obtain additional information pertaining to customers and their account activities
• Provide written detailed Narrative of investigation findings

Birmingham, Alabama, United States

• Conduct internet research on suspicious activity alerts and compile customer or business information
• Respond to electronic alerts concerning domestic and/or international transactions
• Request Enhanced Due Diligence (EDD) reports from Branch leaders and provide guidance for EDD completion
• Provide written detailed summary of research findings
• Recommend further investigation, if needed

Birmingham, Alabama, United States

• Recognize and meet customer needs by proactively selling and cross-selling appropriate products and services to new and existing customers.
• Refer customers to other lines of business when additional needs are recognized.
• Resolve customer issues either through direct action or referral to alternative branch or bank resources.
• Ensure compliance with federal, state and local laws and regulations, and bank policies and procedures.
• Control losses by following policies and procedures.

Houston, Texas, United States

• Provide customer service through all customer interactions, opening new accounts, and problem resolution.
• Maintain an in-depth knowledge of bank products and services to sell loans and deposit products to consumer and small business customers and prospects.
• Ensure compliance with federal, state and local laws and regulations, and bank policies and procedures.
• Control losses by following policies and procedures.

Texas City, Texas, United States

• Quality customer service while opening accounts, processing loans, and account maintenance.
• Provide customer relationship management, development and retention.
• Develop and support retail business in the branch by capitalizing on business opportunities and directly or indirectly.
• Ensure compliance with federal, state and local laws and regulations, and bank policies and procedures.
• Ensures proper documentation is obtained and processing the proper forms for transactions.

Galveston County, Texas, United States

• Assist Banking Center Manager in providing direction and leadership to banking center employees with emphasis on customer service, teamwork and sales.
• Generate, maintain and service relationships with consumer and small business customers.
• Coach and model behaviors to create a valued customer experience.
• Assist Manager in the development of the branch and management of the Human Resources processes, including selection, training, disciplinary actions, performance appraisals, individual development, career development.

• Recognize and meet customer needs by proactively selling and cross-selling appropriate products and services to new and existing customers.
• Refer customers to other lines of business when additional needs are recognized.
• Resolve customer issues either through direct action or referral to alternative branch or bank resources.
• Ensure compliance with federal, state and local laws and regulations, and bank policies and procedures.
• Control losses by following policies and procedures.

Associate'S Degree

Business Administration And Management, General