Olga Semenyuk Email & Phone Number

Wrocław, PL

Poland

* Optimized Staffing: Developed efficient processes and frameworks for client project staffing, ensuring alignment with changing business needs.* Process Transformation: Contributed to the transformation of fulfilment processes and functions, driving operational efficiency and streamlining workflows.* Automation Implementation: Introduced automated tools.

* Process and Governance Development: Maintained and renewed efficient processes and governance for company-wide deployment. Key transformation examples include creating a 2-step interview preparation program, implementing bench guidance, and rolling out internal CV templates.* People Partnership Implementation: Created and implemented a people partnership.

* Platform development strategy development and implementation* Online courses production (1 multi-modules online course «IT-recruitment» and 6 webinars are conducted)* People management (full cycle)* Technical support of the project (LMS customization, webinars, email marketing, communication system)* Online promotion and SMM

Mass recruitment project – CV screening, Screening calls, Coordination of the professional testing, Feedback and followups, Process optimisation

Myanmar

* Business development: meetings with prospective customers and closing deals, building relationships with key decision-makers* Employees engagement projects* SMM coordination* Key people recruitment

o People management (full cycle)o New products and projects launcho Support of operational activityo Partnership relations

Ukraine

* Development and implementation of the Performance management process* Development and implementation of all Talent Management processes* Development and implementation of L&D strategy in the company* Planning and control of work of Recruitment Unit (1 employee + agency)* T&D and Recruitment Budget responsibility – planning & controlKey results:*.

Ukraine

o Managing the training process for technical departmentso Budgeting for T&Do Development of the internal mobility process

o Support of all call center processes, control of KPI fulfillmento Conducting Assessment centers for CC employeeso Taking part in Call Center optimization projecto Involved in all HR administration processes of Call center personnel

* Handling daily operations of a group* Motivation of the group members* Performance evaluation* Hiring and training of the group leader deputies