Semih Faruk Özüduruk Email & Phone Number

İstanbul

Managed business worth $6 million per year across 8 accounts in Southeast Asia.Established and maintained 3 new accounts over two year, expanding territory by $3 million.Elevated account management by addressing problems with accounting, billing and service delivery to maintain and enhance customer satisfaction.Reviewed historical sales data, researched.

Handled day-to-day customer contact via phones, emails and order management systems.Used SAP (SD) to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.Recorded product or service failure complaints and.

Bachelor'S Degree, Industrial Engineering, 3.23/4.00

Thesis: Process Analysis in Customer Service Department

Bachelor'S Degree, Naval Architecture And Marine Engineering, 3.26/4.00

Thesis: Optimization of Production Areas in Shipyard