Customer Success Representative
CurrentGeneral;- Planning and executing the training and adaptation processes of newcomers in the team- Technical support- Initial setups and optimizations- Customer calls- Consultancy- Special education- Demo presentations- Special stage works for the company during the persuasion processes- Support correspondence abroad- Determining the annual calendar of eventsContent Production;- Blog translation and productions- Stage work for webinar and… Show more General;- Planning and executing the training and adaptation processes of newcomers in the team- Technical support- Initial setups and optimizations- Customer calls- Consultancy- Special education- Demo presentations- Special stage works for the company during the persuasion processes- Support correspondence abroad- Determining the annual calendar of eventsContent Production;- Blog translation and productions- Stage work for webinar and users- Video content production- Lumion community tracking and sharingOnline Activity;- Webinar- Lectures at events in the chamber of architects and large companies- Instagram Q&A- Innovations workshop for users who update- General introduction workshop for user candidates- Launch presentations and video editingOther;- Marketing team support for Google Ads ads- Answering questions on social media and forwarding them to the necessary units- V-ray renderer installation- Corona renderer installation- Redshift renderer installation- Sketchup installation- Video editing Show less