Semih Türk Email & Phone Number

İstanbul, Türkiye

- Responsible person from the technical analysis team for Integration and Order Management modules. Help team members organize SIT, E2E, and go-live steps on new phases of the implemented CRM project, Bouygues Telecom in Paris, France.- Coordinate and perform in-depth tests, including end-user reviews, for modified and newsystems, and other post-implementation support for Mass Migration(Network Level Customer Transfer)- Lead design sessions in prototyping new systems to enhance business processes, operations, and information process flow. - Prepare and deliver reports, recommendations, or alternatives that address existing and potentialtrouble areas in operating systems across the organization.- Provide guidance and/or instruction to team members.

İstanbul, Türkiye

İstanbul, Türkiye

- Responsible for Integration, Order Management, and Mass Migration modules on a new CRM project, which is implementing a telecom company in Paris, France. - Responsible person from the integration module for SIT and E2E phases of the Oman DCRM Project.- Prepared integration design between legacy and new modules, created order use cases for business interactions, and LLD documents based on requirements.- Designed macro-level solution for Mass Migration(Network Level Customer Transfer) based on product capabilities.

Türkiye

- Responsible for Order Management and Integrations of various modules at new digital CRM project, which is implementing a telecom company on Middle East, Oman. - Prepared use-cases, order fulfillment flows, mock-ups, and SRS documents for Order Management module with taking requirements from customer. - Take a part on analysis and design of integration services with identifying as-is flows on old system.

Istanbul, Turkey

- Responsible for implementing of Network Management System and their integration with Geographical Information System with working developers and consultants from different countries. - Take a part on building integration between Oracle Utilities Applications(Customer Care & Billing, Network Management System, Work and Asset Management, SOA) with SAP and custom mobile workforce management app.- Gained experience in; o Analysing potential customer requirements and problems o Identify functional and non-functional requirements and clarify scope o Find new solutions for various issues by analysing impact to the system - Contributed to prepare Software Requirement Specification and Technical Design documents with modelling business processes. - Prepared cases and ran functional, integration and user acceptance test scenarios with using test tools. - Take a part on preparation of data migration scripts and prepared scripts for configuration validations.

Istanbul, Turkey

Master Of Science - Ms, Engineering And Technology Management

Bachelor Of Science (Bs), Information System Engineering

Education record

Activities and Societies: Volleyball Team, Science and Technology Club