Sarah Miller, Mba, Ccsm Email & Phone Number

Greater Minneapolis-St. Paul Area

• My experience while at National Checking Company/NCCO includes:Onboarding and coaching team members for role success and future growth. Contributing to the recruitment process to interview, hire, and train new.
• Minimized customer service response times by 30% through creating and executing strategies.
• Educated and trained five employees (direct reports), brand new to the company, to near 100% independence
• Increased efficiency and slashed duplicated efforts by 75% through the deployment of ticketing system.
• Maximized revenue by up to $10K through implementing overdue price increases of custom print products.
• Succeeded in improving order processing times up to 50% faster.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• In this tenure, I developed and maintained enduring relationships with customers to maximize sales. I implemented robust operational controls to mitigate risks and resolve conflicts between the public and bank.
• Won and received top managers award for two years in a row for managing sales and customer service performance within the top 15% of branches nationally.
• Increased branch revenue by 20% or more for two years in a row
• Optimized performance of teams by coaching, leading, and evaluating up to nine employees.
• Set and achieved individual and branch level sales goals.
• Maximized corporate profitability and financial ratios by setting and exceeding monthly and quarterly goals. Show less

Tinton Falls, NJ

Spring Lake Height, NJ

Spring Lake Heights, NJ

Spring Lake Heights, NJ

Wall Township, NJ

Wall Township, NJ

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Accounting