Semion V. Lapin Email & Phone Number

Dubai, United Arab Emirates

Helping a major company in the region to successfully implement a broad customer-experience trasformation program.

Milano, Italia

As UX professional at Deloitte I’m responsible for defining and executing UX approaches, conducting user research and oversee the day-to-day work on a stream of work from beginning to end. I as well moderate workshops (both with customers and final users) to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn… Show more As UX professional at Deloitte I’m responsible for defining and executing UX approaches, conducting user research and oversee the day-to-day work on a stream of work from beginning to end. I as well moderate workshops (both with customers and final users) to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behaviour and verify UX design concepts. Show less

Milano, Italia

I joined the team of technology and finance experts at the AvantGard Group to help the organization develop viable service models for their proprietary products concerned with supply chain finance and credit risk management. I as well designed the experience of different web application for B2B users.

Milan Area, Italy

Largely engaged on projects for clients in Financial Services Industry. Within a context of broad digital transformation projects, my main responsibility was to ensure the alignment of proposed solutions to UCD design principles and realistic customer journeys. With my work I contributed to the establishment of user centered design process in a highly business driven environment and facilitated the gathering of feedback from users and stakeholders. I extensively used prototyping and design… Show more Largely engaged on projects for clients in Financial Services Industry. Within a context of broad digital transformation projects, my main responsibility was to ensure the alignment of proposed solutions to UCD design principles and realistic customer journeys. With my work I contributed to the establishment of user centered design process in a highly business driven environment and facilitated the gathering of feedback from users and stakeholders. I extensively used prototyping and design software for the delivery highly articulated Web and Mobile experiences. Show less

Milano

I contributed to user research and design activities for consumer mobile applications for two of the Europe’s biggest insurance companies. The main areas of responsibility included: *Participation in the organization of workshops and interviews with users *Analysis of transcripts and other user research materials*Realization of wireframes and prototypes of different levels of fidelity

Bonn, Germania

I assisted the Momentum for Change team in the implementation of design activities in the lead-up to the United Nations Climate Change Conference in Lima, Peru. My main areas of responsibility were the creation of:- Infographics and illustrations- Visual material for web and social media campaigns - Organization of design studios

Milano, Italia

Worked on various projects mainly for clients in the banking sector. The main areas of responsibility included:Participation in usability testingRealization of prototypes and other design artifacts within a Lean product development process.

Trento

I worked for Smart Campus project, an open technological and co-creation platform for the community created services. As designer I followed all the phases of the project from the definition of initial set of services to its evolution into a co-creation lab. I defined the design guidelines for creating and scaling services on the platform and participated in the definition of the co-creation design process. I also designed the visual identity for communication of the entire Smart Campus… Show more I worked for Smart Campus project, an open technological and co-creation platform for the community created services. As designer I followed all the phases of the project from the definition of initial set of services to its evolution into a co-creation lab. I defined the design guidelines for creating and scaling services on the platform and participated in the definition of the co-creation design process. I also designed the visual identity for communication of the entire Smart Campus initiative. Show less

Trento, Italia

As Junior UX Designer I worked within an interdisciplinary team on several research project concerned with Artificial Intelligence and community empowered services. My main responsibility was to bring a design mindset as well as specific design competencies into a highly abstract and technology driven ideation and development process. I was in charge of prototyping interactive experiences and I helped the team organize and run research activities.

Bolzano, Italia

Master Of Science (Msc), Prduct Service System Design

Bachelor'S Degree, Design & Art