Sena Clinton Email & Phone Number

Sugar Land, Texas, United States

Coordinate and support change management plans. Analyze, develop, maintain, and summarize learning and performance reports.

Texas, United States

Manages the enhancement of processes- including identification, coordination, and implementation.​

Lake Jackson, Tx

• Promoted to serve in multifaceted role as data analyst, project liaison/leader, and subject matter expert for 740-employee financial institution, with 41 locations domestically. • Manage up to 12 data-driven process improvement projects annually, recognizing opportunities for increased efficiency between teams and improved services for customers with needs of varying complexity. • Demonstrate deep knowledge of business analytics and critical database support through data collection, analyses, interpretation, reporting, and documentation, maintaining data integrity and accuracy. • Partner with colleagues, from executive management to frontline branch employees, to gather requirements and develop data tools to help them manage and analyze their goals and KPIs.• Drive departmental and organizational initiatives by creating analytical periodic and industry-specific report; provide recommendations for problem resolution and risk mitigation/management. • Collaborate with IT to convert complex technical data into easy-to-understand information, creating and compiling project stories, reports, written communication, infographics, dashboards, and flow charts. • Serve as point of contact for four major vendor accounts, including CoinStar and Securities Transfer Agents Medallion Program (STAMP); ensure compliance with contracts and programs. • Complete mandatory compliance testing in accordance with State and Federal regulations, adhering to the Office of Foreign Assets Control (OFAC) and Unusual Activity Reports (UAR). Select Achievements:• Automated financial management systems and deployed new process to 36 locations; created 30-tab Excel spreadsheet, significantly increasing accuracy and ease of work for corporate and branch team members.• Led roll-out projects for self check-in kiosks in 15 locations; managed project execution and continuous updates, troubleshooting and responding to customer and employee inquiries and issues.

United States

• Assisted four executives, managing their calendars and correspondence; coordinated travel arrangements and created and managed spreadsheets/reporting for various departments. • Maintained high levels of communication and collaboration across organization to ensure programs, meetings, and events remained on-time and within budget; became go-to staff member for inquiries.

Bachelor Of Science - Bs, Management Information Systems & Business Analytics, Project Management, 3.89

Awards of Achievement in Strategic Management of Information Systems and Business Analytics.

Associate Of Applied Science, Office Administration