Senca Mitchell Email & Phone Number

United States

We don’t want to just be a good MSP partner for your contingent workforce, we want to be the best MSP partner. We’ll find value for every part of your business—so you can shoot for the moon, reach for the stars, and take over the universe.Kelly OCG

United States

United States

• Responsible for recruiting, interviewing, and hiring large quantities of associates.• Manage budget and payroll process to ensure timely compensation, make necessaryrequisitions to avoid non-pay invoices in Beeline.• Maintain a positive relationship with primary clients. This includes weekly phone calls, update memosand quarterly reports to keep clients informed and ensure that necessary pivots are made.• Built systems and trainings to ensure that all employees are knowledgeable of and following allsafety protocols and procedures• Utilized CRM to track and document all associates Production, safety, attendance and culturalobservation to aid in their transition to permanent placement.• Saw to it that associates and company remained BG compliant, safety compliant, drug testcompliant, and monitoring all data entry.

Atlanta, Georgia

• Managed an internal team of four direct reports. That team oversaw the work of 600+ Associates.• Oversaw the budget for the account, the benefits program and all payroll related matters• Ensured that all safety protocols were being practiced and that the team received all the necessarytrainings• Analyzed financial records to alleviate company losses and made recommendations as needed tokeep company profitable• Represented the company publicly and at annual reviews (QBR) for contract renewals• Conducted monthly audits to ensure that the team remained in company and client compliance.Researched the Accounts business daily (I.E loss, gains and future expansions) to identify allopportunities to grow the account. Maintained excellent data entry and record recording to assistwith workers comp,unemployment, and other potential discrepancies.

Georgia

• Managed 15 accounts with over 500 employees. Conduct over 100 interviews per week andtraining of all new staff hires to ensure compliance with employer protocol and safety standards.• Implemented weekly site visits to ensure employer/employee satisfaction. • Conducted thoroughand timely investigation of claims and conducted risk reduction analysis and refresher training withall staff quarterly.• Handled payroll, employee verification and bonus and overtime allocation. • Disseminated weeklyreports to all employers regarding payroll, retention, compliance, GMP, ACA, workers comp andunderemployment claims.• Recognized for increasing customer/employee satisfaction from 3-star rating to 4/5-star rating. Alsorecognized for increasing client satisfaction from 4 to 5 stars per client and company review.

Atlanta, Georgia, United States

Analyzed budget - ensured labor and material cost remained in compliance with quarterly budget.Full cycle recruitment- Sourced and onboarded qualified candidates into the NGL culture.Sales and Negations - Researched company needs and implemented strategic proposals to grow account, Partnered with sales manager and local branch to identify needs to meet and exceed goals pertaining to the NGL account.

Chicago, Illinois, United States

• Managed 418 associates in 84 stores across Illinois, Indiana and Wisconsin• Responsible for all 84 stores meeting and exceeding revenue• Implemented and taught new programs such as RTPOS and Wireless Standard as well asprovided technical assistance to all active associates.• Developed practices and policies to ensure: market remained above 90% staffed; onboarding wasdone timely and effectively, exit interviews were streamlined, all employees were e-verify compliant,payroll and risk investigations were always in compliance with corporate policy standards.

Chicago, Illinois, United States

• Represented various products and brands as a spokesperson at over 30 trade shows andmarketing events in order to increase awareness and generate new sales opportunities • Grewcustomer base and awareness by forging trusting relationships with community organization• Recruited and retained various ambassadors to represent and speak on behalf of variousbrands.• Implemented new sales strategies and training for new ambassadors on sales protocol

• Assisted external clients with implementation of technical systems, software and hardware orsolutions. Evaluated client needs and developed practices and policies that advanced company goals.Provided training and end-user support during and after the implementation process.• Served as a social media manager responsible for monitoring, contributing to, filtering, measuring andotherwise guiding the social media presence regarding the brand and products offered.• Consistent training with the market IT manager, area managers, store managers and assistantmanagers.• Raised store productivity and location sales an average of 10% by employing positive customerrelations methods.• Prepare plans and attend all QBR and Yearly reviews.• Distributed and oversaw the achievement of quarterly, monthly and yearly goals for the market

Chicago, Illinois, United States

• Gain first-hand experience managing clusters of stores across Illinois, Indiana and Wisconsin. •Responsible for sales, new product implementation and operations of clusters of 3 to 5 stores andmanaged 40 to 50 associates.• Recruited, trained and directed entry and senior-level employees on compliance and effective salesstrategies.• Led developmental workshops on staff cooperation and leadership.• Prepared daily loss and shortage reports, revenue projections, and general store recordskeeping for stores in the region.