• Assisting with monitoring service providers to ensure the delivery of high-quality services• Coordinating booking requests with the Operation Team for various services• Distribute projects from other departments to the Operation Team• Supervise operational works conducted by the team• Make sure, control, and evaluate all operational works according to the standard operational procedure• Updating the department database and providing regular work-in-progress reports•… Show more • Assisting with monitoring service providers to ensure the delivery of high-quality services• Coordinating booking requests with the Operation Team for various services• Distribute projects from other departments to the Operation Team• Supervise operational works conducted by the team• Make sure, control, and evaluate all operational works according to the standard operational procedure• Updating the department database and providing regular work-in-progress reports• Contributing to the enhancement of MICE products and services by providing feedback and client comments to the product department• Sharing information and insights with colleagues to keep them informed Show less

• Taking sales process, following up with MICE clients, and addressing their queries and concerns• Cross-selling and promoting various destinations and products offered by the travel agency• Preparing proposals, and quotes, and coordinating with local agents, airlines, other suppliers• Advising clients on suitable products and services based on their requirements• Building relationships with existing clients and addressing any complaints• Assisting with service providers to… Show more • Taking sales process, following up with MICE clients, and addressing their queries and concerns• Cross-selling and promoting various destinations and products offered by the travel agency• Preparing proposals, and quotes, and coordinating with local agents, airlines, other suppliers• Advising clients on suitable products and services based on their requirements• Building relationships with existing clients and addressing any complaints• Assisting with service providers to ensure the delivery of high-quality services• Coordinating booking requests for various services• Updating the department database and providing regular work-in-progress reports to the manager Show less

Creating tour products, doing the operation, handling group or FIT reservation for cruises products, updating product knowledge for front liners.

(Job training during school period)• Meets and greets visitors• Controls visitors' access to exhibits• Plans, organizes, and conducts tours inside the monument's museum• Arranges entry to places of interest in the monument's museum• Answers questions, provides commentaries, issues brochures, and tour literature, shows audio-visual presentations, and explains components and procedures at tour sites

(Job training during school period)• Make accurate bookings for clients• Calculate expenses and write and sell tickets to the clients• Help clients by answering questions on travel arrangements• Help clients to plan for their trips• Help to make and confirm reservations• Provide good client service• Re-book tickets and other arrangements