• Manage constantly changing schedules, monitor CEO's email and calendar, and anticipate CEO and management team's specific travel, lodging, dietary preferences, and office needs, including making appointments and prioritizing the most urgent matters, allowing C-level executives to focus on decision-making and higher-level responsibilities• Coordinate the Board of Directors quarterly, special, and committee meetings and shareholder representatives annual, semi-annual, and special meetings• Prepare correspondence and reports, proofread documents, order office supplies, and maintain electronic filing systems• Organize complex domestic and international travel arrangements, optimizing and balancing executives' time with cost of travel, monitor flights for up to the minute changes, ensure all documents are secured and up-to-date• Plan and manage trade shows, conferences, organization-wide activities, special events, and other meetings by registering attendees, identifying and coordinating requirements, developing schedules, confirming mailing lists, and establishing contacts• Order and manage promotional items for trade shows, customer visits, and employees• Manage special projects as needed, such as office remodeling, holiday events, etc.• Assist with data verification and placement of advertising deliverables• Analyze the success of our marketing campaigns, including current ad spends, and make recommendations to improve our effectiveness• Ensure a consistent brand identity across all media channels• Responsible for the management and implementation of all digital and social media, including creative development, production, workflow, media planning, website, and strategic plan development• Work collaboratively with Vice President of Marketing on our comprehensive marketing plan to enhance social media presence and create new corporate website, logo, standards, letterhead, email signatures, and stationery for four manufacturing locations

• Acted as manager in the absence of regional store manager• Analyzed and optimized advertising spending and revenue• Brand development, web site traffic growth, web site UI and advertising revenue• Comprehensive database management and staff training• Developed brand strategy and statistics systems• Responsible for the tracking of over $6 million in inventory purchased annually• Strategic Consulting, including business plan & sales strategy development• Website user interface redesign

• Event planning, marketing, promotional material, and entertainment booking• Budget and staff restructuring, interdepartmental coordination• Conception and execution of several specialty wine dinners and themed events• Developed and managed Club events which resulted in over $350k in F&B sales and new memberships • Managed concierge, snack bar, and lifeguard staff of over 35 employees• Membership solicitation and retention• Menu design and production

• Acted as a liaison between Club members, management, kitchen, and service staffs, and as a salesperson for the Club’s products and services• Assisted the management team in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets• Completely designed, formatted, and printed all dining and catering menus• Cut annual expenses by over $8,500 by negotiating work orders and implementing going green efforts• Designed and published the Club’s monthly newsletter• Developed a staff training manual and created corresponding testing material• Executive Secretary to the GM, Clubhouse Manager, Golf and Tennis Pros, and Membership Director• Handled high volume phone lines for 14 managers and over 180 employees• Records control, filing, office supply purchasing, and equipment maintenanceAdditional Positions Held at the Baton Rouge Country Club • Fine Dining Room Supervisor & Office Assistant 2003-2005• Fine Dining Room Head Server, Maître d’, & Sommelier 2002-2003• Banquet Server & Bartender 2001-2002• Casual Dining Room Head Server & Bartender 1995-2001