Customer Service Representative
CurrentDoccla specialises in virtual wards. Using the latest technology, we monitor patients at home and thereby enable early hospital discharge and reduction of readmission across a wide range of patient groups, covering over 35 different clinical pathways. We work with NHS hospitals across the country and have saved thousands of bed days – one of our clients averages a 29% reduction in Emergency Admissions and a 20% reduction in A&E attendances. Because of our ‘end-to-end’ service layer we are the most patient compliant virtual ward provider in the UK. We are also unique in that we are a tech enabled virtual ward with CQC accreditation – so we can support busy clinicians with first line clinical support.
Apr 2022 - Present
