Senetra B. Email & Phone Number

Alexandria, Va

contract with KeepersProject Managed all new and existing projects for the enterprise. Ensure all projects are ADA compliant.Managed the installation of SharePoint throughout the organization. Worked closely with vendors to ensure tasks are completed on schedule. Facilitated weekly project status meetings with the leadership team and the project team. Facilitated and coordinated training for end users. Scheduled rollout dates for content to migrate from NIB's shared drive Windows SharePoint Services to Microsoft Office SharePoint Server.Managed the vendor and stakeholders expectations with the Business Continuity project. Facilitated meetings, monitor project schedule and tasks, and ensure deliverables are on-time for timely project completion.Managed the implementation of Remedy ticketing system for IT. Participated in planning and design meetings. Negotiated time lines for different phases within the project. Ensured Remedy was ADA compliant for the visually impaired and totally blind end users.

2008Managed the installation and maintenance of high capacity voice and data network circuits, which included the installation of Sonet Rings, Fiber, T1s, and switched trunks. Managed all inteconnection requests throughout Verizon's footprint in the U.S. Managed requests for internet, wireless, E911, long distance, and local telephone service. Managed Voice Over Internet Protocal (VOIP) projects, including the installation of Vonages' network. Successfully completed VOIP training to acquire knowledge to assist in managing the project successfully. Instrumental in developing the standardization for the Program Management Office (PMO) for former GTE (Verizon WEST) projects. Documented the process for managing all large projects involving more than 300 voice and data circuits within multiple geographical areas. Provided weekly status reports of tasks to the customer and the project team to ensure on time completion. Developed PowerPoint presentations for the Executive Leadership Team and trained 14 Program Managers and Project Managers on the variances between each job function to reduce redundancy and increase productivity.Took the initiative to oversee the New Circuit Failure Rate of circuit problems within 30 days of installation. Identified the root cause of the circuit failures and provided additional training recommendations and resources to 20 associates.

Bachelor Of Science, Business Management And Math

Associates Certificate, Project Management

Project Management Certificate, Project Management

Project Management Courses – Time and Cost Management, Principles and Techniques of Project Management, Project Management Leadership.