Seng Leng Lee

Seng Leng Lee Email and Phone Number

Field Support Technician @ Sheboygan, WI, US
Sheboygan, WI, US
Seng Leng Lee's Location
Sheboygan, Wisconsin, United States, United States
Seng Leng Lee's Contact Details

Seng Leng Lee personal email

n/a
About Seng Leng Lee

Motivated and hard working to strive for success in the career field of IT.

Seng Leng Lee's Current Company Details
Compunet consulting Inc.

Compunet Consulting Inc.

Field Support Technician
Sheboygan, WI, US
Seng Leng Lee Work Experience Details
  • Compunet Consulting Inc.
    Field Support Technician
    Compunet Consulting Inc.
    Sheboygan, Wi, Us
  • Compunet Consulting Inc.
    End User Support Technician
    Compunet Consulting Inc. Nov 2020 - Present
  • Lakeland University
    Desktop Support Technician
    Lakeland University Jun 2019 - Nov 2020
    Plymouth, Wi, Us
    -Respond to Help Desk tickets through email via phone.-Document issues through ticketing system.-Re-image new or used laptops, tablets, and Desktop.-Hardware repair on MACS and Windows PC.-Replace hardware peripherals.-Install essential software through SCCM (System Center Configuration Manager) or Software Center.-Also use server file paths to install software manually.-Run SCCM for remote access, adding PCs to groups, and modify user settings.-Password reset user's account through Active Directory.-Adding users and PCs to Active Directory by connecting to the domain.-Trouble shoot hardware and software issues request from client.-Onsite trouble shoot with users.-Printer trouble shooting with Uniflow and onsite.-Run DHCP on devices to run boot mode.-Adding bootfile in DHCP for Legacy and UEFI bios mode.-Collaborate support in Blackboard.-Train student workers on daily task.
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  • Ascension
    Windows 10 Refresh Technician
    Ascension Mar 2019 - Jun 2019
    St. Louis, Mo, Us
    -Installed, configured, and maintain data migration of workstations and software.-Re-imaged new or old devices from Window's 7 to 10.-Install MS Suite 2016 on client’s machine.-Run MDT server to install necessary software that client needs for a workable environment.-Use RDC to deploy software, printer batch files, and image laptops/desktop.-Document tickets information through Service Now and complete it through IMAC after on-siteinstallation.
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  • Uwm Uits Help Desk
    Help Desk Consultant
    Uwm Uits Help Desk Oct 2014 - Dec 2018
    Collect information and document them onto Cherwell. Trouble shoot the client's issue with hardware and software that relates to the University of Milwaukee. We also supports clients that has problem with their web applications relates to the University of Milwaukee. After collecting information, we trouble shoot or escalate the ticket to an appropriate department or team.
  • Attivo Technologies
    Help Desk Technician
    Attivo Technologies May 2017 - Jan 2018
    -Deploy remote access agents.-Troubleshoot Network Drivers.-Run server updates and backups for Window Servers.-Run Security Patches in computers and servers.-Perform antivirus scans for client's who has affected computers.-Remote access and troubleshoot software problems.-Document and escalate ticket to appropriate team.-Install software and perform test.-Organize and schedule upgrades and maintenance without deterring others from completing their work.-Set up workstations with computers and necessary peripheral devices (mouse, keyboard, etc.).

Seng Leng Lee Skills

Customer Service Technical Support Html Microsoft Office Microsoft Excel Microsoft Word Troubleshooting Research Microsoft Outlook Windows Microsoft Servers Active Directory Office 365 Administrator Windows 10 Windows 7 Computer Hardware Computer Repair Computer Hardware Troubleshooting Cisco Routers Active Directory Experience Windows Server Hardware Installation Office 365 Microsoft Exchange Computer Networking Microsoft Products System Administration Cisco Systems Products Networking Network Administration System Center Configuration Manager Dynamic Host Configuration Protocol

Seng Leng Lee Education Details

  • University Of Wisconsin-Milwaukee
    University Of Wisconsin-Milwaukee
    Information Technology
  • University Of Wisconsin-Milwaukee
    University Of Wisconsin-Milwaukee
    Information Science Technology

Frequently Asked Questions about Seng Leng Lee

What company does Seng Leng Lee work for?

Seng Leng Lee works for Compunet Consulting Inc.

What is Seng Leng Lee's role at the current company?

Seng Leng Lee's current role is Field Support Technician.

What is Seng Leng Lee's email address?

Seng Leng Lee's email address is le****@****and.edu

What schools did Seng Leng Lee attend?

Seng Leng Lee attended University Of Wisconsin-Milwaukee, University Of Wisconsin-Milwaukee.

What skills is Seng Leng Lee known for?

Seng Leng Lee has skills like Customer Service, Technical Support, Html, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Research, Microsoft Outlook, Windows, Microsoft Servers, Active Directory.

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