• Act as Trade Information User delivery of LE (LeverEdge) and Sub-D Technical Function and Service and e-RTM (eCommerce-Route to Market) o Technical Functions ▪ MDM, Mobility GMAP, Mobility iQ, Edge2.0 ▪ Mobility Xnapp ▪ CCS, SAP ISR ▪ MDM, DMS Report, Central Report ▪ BI Reports ▪ Finance module o Technical Service ▪ Service Desk (Questions, Problem Solving, Education) ▪ Technical work-around solution ▪ Trade Information Support tickets escalation to L2 (main supporter) and following-up ▪ LE Infrastructure issue investigation and escalation to third parties of distributors ▪ Work collaboratively with business team to do the new DT/Sub-D roll-out plans/activities. o e-RTM (B2B) ▪ UI/UX, Promotion, User Account Management ▪ DT/salesman are L0, L1 will not support directly to outlets. ▪ UI/UX Upload, App Enrollment facilitation ▪ B2B work-around solution ▪ B2B ticket escalation to L2 and following-up ▪ B2B functional supports – problem solving and education• Raise ticket for system incident/request reported from users and monitor the end-to-end resolution• Remedy log ticket BMC IT service management and raise concern, incident to IT Global Team to solve the problem• Regularly catch-up call with L2 support team to discuss on concerns and resolution to the problem.• UAT (User Acceptant Test) test solution and go-live into production for change request/new projects.• Drive operational excellence and process improvement in related project

- Setting up relevant accounts for potential vendors for them to start selling on foodpanda- Assist the sales team on face-to-face/call training sessions with potential vendor- Onboard potential foodpanda vendors on the platform via other channels- Train restaurants how to manage orders on a tablet- Distribute vendor POS tablets and keep track on stock management- Assist City Manager with delegated ad-hoc tasks

- Redesign and implement marketing strategies based on data analysis and aligned with business targets.- Develop existing marketing campaigns and support event planning.- Research, plan and propose digital marketing plans such as brand awareness, event hosting , and live streaming on social media in order to increase more audience engagement.- Redesign business artwork in order to attract more audience on social media.- Renovate Website and Mobile application.

- Completed Data Analyst with Python Track at Datacamp.com- Completed many soft skill courses such as professionalism, critical thinking, problem solving, collaborative teamwork, negotiation, story-telling, decision making and time management to adapt in the workplace.- Design database diagram- Explore and clean raw data in order to look more insight and analyst company product and services- Visualize data and build report using Power BI / MicroStrategy software

- Hunting new customer and cross selling through networking, promoting bank products and services to customers- Analyst loan application, financial and property valuation to determine feasibility of granting loan and financial flow- Conduct a site visit to customers’ collateral, write up proposals for loan analysis and follow up loan repayment and take action all past due.

- Installing and configuring computer hardware, software, systems, networks, printers and scanners- Monitoring and maintaining computer systems and networks- Responding in a timely manner to service issues and requests- Providing technical support across the company (this may be in person or remote by server)- Setting up accounts for new users - Repairing and replacing equipment as necessary- Testing new technology