Hemanth Kumar, Cism, Pmp, Csm®, Togaf® Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Responsible for end-to-end technology services covering IT governance, security, risk management, audit and compliance, platforms evaluation, solutions delivery, project, vendor, budget, IT operations management & lead.
• Led time sensitive ERP transformation from Oracle to D365, implementing Finance, Procurement, & HR modules across 90+ entities with a cross-functional team of 35+.
• Transformed real estate leasing operations by migrating Oracle & Yardi systems to a unified Dynamics CRM P365 platform for residential, commercial, & retail units.
• Led the transformation of legacy systems for Skydive, to a new connected digital ecosystem & unified across L&E assets with an omnichannel approach (web, B2B, marketplace, and POS).
• Implemented 60+ initiatives under the Edge 101 digital transformation program to enhance operational efficiency, customer experience, & data-driven decision-making.
• Established data analytics platform for management reporting of all assets & support functions.

Dubai

• I was responsible for managing business applications of multiple business units across Meraas & Shamal holdings covering Platforms evaluation, solutions delivery, project management, vendor management, budget.
• Evaluated & Led platforms delivery covering L&E, Cinema, Hospitality, F&B, travel / destination management, skydive drop-zone, retail and supermarket covering multiple digital channels.
• Enabled digital & paper less transformation across all business units with applying RPA, BOT, AI / MI technologies.
• Enabled executive management with real time data analytics / business insights across multiple business units.
• Led proof of concept to adapt new technologies in the area of responsibility.
• Managed IT budget covering L&E, Cinema, Hospitality, F&B, Shamal holding & urban food business units.L&E: Implemented Ticketing & POS solution across multiple sales channels ( B2C, B2B, at gate ) & sales cloud CRM with.

Dubai, United Arab Emirates

I was an onshore consultant responsible for solutions delivery, business process management, defining project scope, project management, pre-sales support and managing off-shore partner's applications delivery. Reported to CCEO. Established Inovate's application delivery model.. Built and ramped up application development team.. Evaluated and finalized.

Dubai, United Arab Emirates

• I was responsible for projects / delivery management of legacy applications and managing IT application support across ME region. Reported to Chief Information Officer
• Launched web application designed for Zurich brokers ( www.zurichmebrokers.com ) with systems integration for claims and finance management
• Consolidated applications running multiple instances across ME to single instance and hosted in centralized citrix metaframe environment to support Zurich strategy to implement hub and spoke operation model
• Revamped 38 products definitions implemented in legacy application to be unique across ME countries
• Migrated legacy application data to enterprise SOA application landscape ( www.zurichpartnerzone.com ) to support Zurich mission in the ME countries
• Collaborated with IT infrastructure team to build legacy application environments

Bangalore, India

• I was responsible for project management, pre-sales support and leading offshore development team (UK and US clients). Reported to Vice President
• Established and managed project team covering rate updates, quality check and build generation to various insurance carriers through their quote engines
• Delivered media planning application and BI interface by leading offshore development team

Dubai, United Arab Emirates

• I was responsible for ecommerce program and IT operations management (post go live). Reported to Owners / Directors
• Designed and implemented ecommerce web site www.aido.com
• Implemented Focus ERP solution for purchase management, sales process, inventory management, logistics and delivery and financial management.
• Implemented systems integration between ecommerce site and ERP application for real time data exchange related to products, customers, sales and deliveries.
• Processed media data transformation (extracted from providers in UTF format and migrated to aido site).
• Evaluated, recommended, purchased, designed and implemented IT infrastructure for aido operations.

Dubai, United Arab Emirates

• I was responsible for maintaining existing non oracle based business applications and applications delivery. Reported to Senior Manager - IT
• Implemented Hire craft recruitment software, DAMAC online newsletter, synergy application and supported Microsoft Great Plains

Dubai, United Arab Emirates

• I was responsible for 3rd party logistics solutions delivery, pre-sales support and IT operations management. Reported to General Manager
• Implemented warehouse management system with real time data capture through mobile radio frequency devices, and systems integration with bar code solutions and EDI.
• Built IT infrastructure including radio frequency solutions for logistics division.
• Managed IT operations providing end to end services
• Delivered outsourced warehouse management system and maintained source code for future enhancements
• Designed, developed, optimized, implemented and administered IT department SOPs fulfilling ISO 9001: 2000.

Certificate In Disruptive Strategy

Pursuing Doctor Of Philosophy - Phd, Information Technology Document Management

Master Of Business Administration - Mba, Information Technology

Education record