Senora Joyner Email & Phone Number

• Provide direct, age specific care to patient or group of patients listed on medical orders• Function under direction of a licensed independent practitioner, and/or registered nurse in providing patient care• Assist with daily living activities; take and record vitals, measure and record height and weight• Perform phlebotomy to obtain labs, specimen and cultures ordered by physicians• Use safety devices and standard precautions to prevent the spread of infection and disease• Assist with admitting, transporting, transferring, and discharging patientsVCU Health System Care Partner position has helped to further my growth as a student nurse. I have grown in my passion and love of serving others while serving patients in assisting them with activities of daily living.

Richmond, Virginia Area

• Responsible for taking inbound calls and making outbound calls timely and accurately• Responsible for scheduling appointments with the physician, physician's representative, or the patient directly into the Sorian scheduling system• Performed pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services• Contacted physicians to resolve issues regarding prior authorization or referral forms • Researched patient visit history to ensure compliance with the Medicare 72-hour rule and complete the Medicare Secondary payer questionnaire as applicable• Acted as a liaison to the hospital departments in resolving issues with patients or insurance company inquiriesThis job provided me with core strengths and skills sets which include, critical thinking skills and effective customer service skills all while participating on a team to schedule patients for radiology and surgical procedures in an efficient manner.

Newport News, Va

• Successfully completed assigned administrative tasks and assisted office manager as needed• Scheduled initial consultations and assisted with scheduling follow up, biweekly appointments• Ensured a therapeutic environment, necessary for effective healing and coping• Effectively answered incoming calls and greeted guests in a professional manner• Researched inquiries and efficiently provided solutions and recommendations • Assisted patients in completing new patient documents

Bachelor'S Degree, Registered Nursing/Registered Nurse, Senior

Activities and Societies: Nursing Students Without Borders Student Nursing Association Psi Chi Alpha Phi Omega

Bachelor'S Degree, Psychology

Activities and Societies: Bachelor of Science in Psychology Minor in Leadership Studies Cum Laude Christopher Newport University, Newport.