Nicholas Watson Email & Phone Number

Boiling Springs, SC, US

Boiling Springs, South Carolina, US

1. To work in accordance with the needs of the faculty, staff and administration to develop and implement a viable strategic technology plan for the college2. Create and uphold a comprehensive IT security strategy in line with the college's goals and regulatory demands, to include implementation of cybersecurity measures, data backup solutions, and.

Boiling Springs, South Carolina, US

Managing the IT Team as well as the Security of the organization. Development, implementation, and management of comprehensive information security strategies. Optimizing support, infrastructure, and systems across all departments to facilitate the achievement of business objectives.

Boiling Springs, South Carolina, US

Responsible for managing the network, systems and IT employees of Sherman College of Chiropractic. Determine which specific systems are needed to improve operations, and then supervise the installation, upgrading and daily maintenance of the network and systems used by the organization. Supervise the tasks and projects assigned to IT employees. Key.

Boiling Springs, South Carolina, US

Manage existing applications, including but not limited to CAMS and HOBSONS, and assist in the stabilization, modifications, and enhancements to these products up to and including the time a new SIS and CRM system is implemented.Manage system hardware and application software implementation and upgradesResponsible for implementing and upgrading system.

Boiling Springs, South Carolina, US

• Provide first line response for 400 students and 100 staff/faculty requiring assistance with information technology issues.
• Troubleshoot workstation, network connectivity, and printer problems.
• JSS Server administration and iPad configuration.
• Spiceworks help desk management system configuration and maintenance.
• Tracking issues to resolution and updating the internal knowledge base.
• Provide one-on-one training as needed.

Greenville, SC, US

• Desktop support
• Front end application support
• Copier maintenance, integration, and repair
• Helpdesk support in call center environment
• Updating and improving documentation for future use
• Customer facing Tier 3 tech support and training

Stamford, Connecticut, US

• Assists in the training and development of technicians and keep abreast of the most current technology in the broadband industry.
• Supervise technicians to ensure compliance with company guidelines regarding quality, customer service, and safety
• Assists in the coaching, counseling and ongoing review process for technician positions and administers discipline consistent with corporate polices

Installation and troubleshooting of commercial Charter products(VoIP, Internet, Video).Network connections and phone cut over at time of install as well as customer education.Fiber installation in home(s).Supervising and assisting as needed to ensure techs meet customer satisfaction and on timeexpectations.

Manage 35-50 technicians, 5 dispatchers, 4 supervisors.Time tracking and payroll for employees.Data processing and analysis with action plans for employee improvement.Interviewing, hiring, and training of new employees in telecommunications installation, customer service, and safety.

Mobile, Alabama, US

Software implementation and support for SSI billing and transmission products.Customer service and conflict resolution.Software troubleshooting.Assisted in training of new employees.

Bs Computer Science, Information Systems Security

Networking And Cybersecurity, Network And System Administration/Administrator

Computer Science

General Studies