o  Monitor sales target conformance and own (MIS) to the board * Lead Source Channel Performance Analysis – Quality value study, Listing to Sale Conversion, Lead Timeline & Closure rate (Waterfall model Analysis – Lead : Sales: Revenue)o Sales Dashboard Maintenance & MIS Report Validation for data consistency & inaccuracieso Manpower process flow & Designation Overhaulingo Inventory Overhang & Hand over Time lag across territorieso Data collation & Gap analysiso Prepare Performance Grid Chart & Responsibility Matrix for all roleso Collection bucket Portfolio analysiso Recruitment Tracker Maintenance – Recruitment Rate, Rehire Rate, Demographic Breakdown, Revenue per RM, Employee ROIo Employee Attrition analysis - Skew and Life time of an Employeeo Customer behaviour analysis - Calculate CUSAT factor by Customer dynamics metricso Revenue Forecasting & Waterfall Analysiso Employee Productivity & Growth analysiso Invoice Analysis– Consolidation and Revenue Collection Pipelineo Manpower Phasing - Costing & Incentive o Break Even analysis, Demand Side analysis , Incremental analysis, Sales Target Variance, Correlation, Cash flow analysis, Cost Benefit analysis, Regressiono Document Operating Costs – Salary/ Incentive charges /Marketing expenses/ Travel/ Conveyance/ Mobile / Miscellaneous /petty casho Marketing Spend and Revenue Analysis - ROI Trend Studyo Duplicate Detection (Sale Transactions) : Payments, Invoices, Transactions, Sale Booked, Collectiono Territory run-rate & Rental Sector sales analysiso Consolidation & Validation of Audit Reports - (Sales, Revenue, Expenses on Employee reimbursements , Incentives) Study customer demographics, needs/preferences & purchasing habits Summarize trends & seasonality, study correlation between leads, highlight Insights and recommendations to BH o Reviewing existing process & create SOP for Claims(Revenue & Transaction), HR(Recruitment, On boarding, Exit, Appraisal) and Procure to Purchase process

 Liaising with business stakeholders for business developments, elicit and validate requirements for business processes and create business proposals and agreements. Define UseCases and design UseCase diagrams using UML techniques; preparing BRD Documentation. Market Requirements Analysis and performing Initial project feasibility study.  Associated with Programme Management Officer (PMO) in tracking financial deliverables, SLA derivation and dashboard maintenance Ownership of Invoice Management: Implemented a new tracking system and streamlined the process flow for Invoices being a Process Champion, developed a detailed Process Map and Process Guide. Prepare Weekly reports, Monthly pipelines & revenue forecast every month for management review; Been a part of Accounts Processing team and performed financial activities within the following scope: Verifying PO reports for work done ensuring expenditure and approval; monitor invoices; provide support to AP team to reach monthly closing deadline; escalate and resolve any outstanding aging balances resorting all AP exceptions and maintain updated documentation, process narratives, flows, control objective and activities. Been a Social Media community manager and taken web reach-out initiatives through Facebook Fan Page, Newsletters, blogs, online surveys and PinInterest to promote and manage competitor leads as a part of Social Media E-Marketing Projects. Performed customer segment research on purchasing needs

• Worked as a Project Engineer in SAP - HR internal project (Information Systems Group) Quality Department • Trained in programming languages like UNIX, C, Java and C++. • Preparation of SDLC documentation and supervision of timely reports generated for auditing as per guidelines of SOX compliance.