Global Vice President Of Customer Success
Current
Feb 2024 - Present
AeroLeads people directory · profile
Senthil Arumugam Email & Phone Number
Global Vice President of Customer Success
at
Simpplr
1 work email found
@freshworks.com
2 phones found area 313 and 920
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Vice President of Customer Success
Location
Bengaluru, Karnataka, India
Company size
Who is Senthil Arumugam? Overview
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Quick answer
Senthil Arumugam is listed as Global Vice President of Customer Success at Simpplr, a company with 123 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at freshworks.com, phone signal with area code 313, 920, and a matched LinkedIn profile for Senthil Arumugam.
Senthil Arumugam previously worked as Vice President of Sales - Americas at Freshworks and Vice President of Customer Success and Global Support at Freshworks. Senthil Arumugam holds Master Of Science (Ms), Industrial Engineering from Georgia Institute Of Technology.
Company email context
Email format at Simpplr
This section adds company-level context without repeating Senthil Arumugam's masked contact details.
{first_initial}{last}@freshworks.com
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AeroLeads found 1 current-domain work email signal for Senthil Arumugam. Compare company email patterns before reaching out.
Profile bio
About Senthil Arumugam
Passionate, customer-centric executive with a proven track record of driving business growth and success in the SaaS industry. I thrive on fostering strong customer relationships and cultivating a culture of excellence and innovation.As the Global Vice President of Customer Success at Simpplr, I am committed to developing and implementing transformative strategies that elevate the customer experience and drive business growth.I have a rich leadership background, having led New Business, Account Management, Customer Success, and Global Tech Support at Freshworks, a NASDAQ-listed company. I achieved significant improvements in customer retention and experience standards, consistently exceeding retention and growth goals even during difficult macroeconomic conditions, resulting in rapid career advancement.My experience also includes leading a large customer support and sales team at BankBazaar. There, I drove dramatic gains in agent productivity and sales conversions through advanced analytical models, lean Six Sigma-based continuous improvement, and digital transformation.Additionally, I was instrumental in scaling US LBM from $100M to $3B through an award-winning digital and business transformation effort. This significantly enhanced customer experience and became the blueprint for the industry.Throughout my career, I have been recognized with leadership awards and industry recognitions for my innovative approaches and impactful results.I am dedicated to creating and nurturing high-performance teams to achieve extraordinary results. Whether it’s scaling startups, transforming customer experience, or driving growth and retention, I am passionate about turning vision into reality. Ambitious and forward-thinking, I believe in the power of transformative leadership, continually seeking innovative ways to push boundaries and redefine industry standards.Key Areas of Expertise: • Customer Success Strategy • SaaS Growth and Scalability • Transformative Leadership • High-Performance Team Building • Customer Experience Optimization • Product Adoption and Expansion • Strategic Account Management • Cross-Functional Collaboration • Industry Thought Leadership • Digital and Business Transformation •
Listed skills include Lean Manufacturing, Supply Chain Management, Logistics, Inventory Management, and 23 others.
Current workplace
Senthil Arumugam's current company
Company context helps verify the profile and gives searchers a useful next step.
Simpplr
11 roles
Senthil Arumugam work experience
A career timeline built from the work history available for this profile.
Vice President Of Sales - Americas
May 2023 - Feb 2024
Vice President Of Customer Success And Global Support
Jul 2022 - Apr 2023
Senior Director - Customer Success
Nov 2020 - Jul 2022
Head Of Customer Service
At BankBazaar, a fintech startup and India’s leading online marketplace for financial products, I served as Head of Sales and Customer Service and was a member of the executive management team.Leading a team of 1,200, I spearheaded operational and digital transformations that revolutionized the company’s operations. By fostering a results-driven culture.
Jul 2018 - Nov 2020
Business Operations Consultant
Freelance
Started independent strategy and operations consulting practice after moving back to India. Won multiple major consulting deals in India and US within a month of starting business.
Feb 2018 - Jun 2018
Vice President, Distribution
As one of the earliest members at a startup, I served as Vice President of Distribution, responsible for transforming customer experience and overseeing all related strategy, digital transformation initiatives, and technology development.Customer Experience and Operational Transformation:I played a key role in scaling the company from ~$100M to $3B in.
Sep 2015 - Oct 2017
Vice President, Logistics & Inventory Management
Nov 2012 - Aug 2015
Director, Logistics & Inventory Management
Oct 2011 - Oct 2012
Senior Operations Consultant
Caledonia Group, Inc.
Caledonia Group, Inc. is renowned for working with investors to achieve rapid realization of their strategic investment objectives. The firm excels in delivering swift, strategic solutions in complex scenarios across diverse industries, consistently generating significant cost and working capital savings.As a Senior Consultant at Caledonia Group, Inc., I.
Apr 2005 - Oct 2011
Program Manager - Business Transformation
I began my career by spearheading significant digital and operational transformations. Initially, as a change agent, I faced resistance from within the company, with support only from a few visionary leaders. Through strategic relationship-building and persuasive communication, I successfully championed these initiatives, turning skeptics into.
May 2003 - Apr 2005
Team & coworkers
Colleagues at Simpplr
Other employees you can reach at simpplr.com. View company contacts for 123 employees →
AK
Amal Kumar Bharali
Colleague at Simpplr
Bengaluru, Karnataka, India, India
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KS
Kulwinder Singh
Colleague at Simpplr
Gurgaon, Haryana, India, India
View →
SR
Saurav Rawat
Colleague at Simpplr
Delhi, India, India
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DV
Dhruv Vashist
Colleague at Simpplr
New Delhi, Delhi, India, India
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AS
Anshuman Srinivasan
Colleague at Simpplr
Houston, Texas, United States, United States
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AJ
Arti Jaiswal
Colleague at Simpplr
Bengaluru, Karnataka, India, India
View →
AS
Ayushi Singh
Colleague at Simpplr
Gurugram, Haryana, India, India
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AP
Asmita Patidar
Colleague at Simpplr
Indore, Madhya Pradesh, India, India
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SB
Somna Bhardwaj
Colleague at Simpplr
New Delhi, Delhi, India, India
View →
VS
Virat Srivastava
Colleague at Simpplr
Gurugram, Haryana, India, India
View →
Amal Kumar Bharali
Colleague at Simpplr
Bengaluru, Karnataka, India, India
View →
KS
Kulwinder Singh
Colleague at Simpplr
Gurgaon, Haryana, India, India
View →
SR
Saurav Rawat
Colleague at Simpplr
Delhi, India, India
View →
DV
Dhruv Vashist
Colleague at Simpplr
New Delhi, Delhi, India, India
View →
AS
Anshuman Srinivasan
Colleague at Simpplr
Houston, Texas, United States, United States
View →
AJ
Arti Jaiswal
Colleague at Simpplr
Bengaluru, Karnataka, India, India
View →
AS
Ayushi Singh
Colleague at Simpplr
Gurugram, Haryana, India, India
View →
AP
Asmita Patidar
Colleague at Simpplr
Indore, Madhya Pradesh, India, India
View →
SB
Somna Bhardwaj
Colleague at Simpplr
New Delhi, Delhi, India, India
View →
VS
Virat Srivastava
Colleague at Simpplr
Gurugram, Haryana, India, India
View →
2 education records
Senthil Arumugam education
Master Of Science (Ms), Industrial Engineering
Bachelor Of Engineering (Be), Mechanical Engineering
FAQ
Frequently asked questions about Senthil Arumugam
Quick answers generated from the profile data available on this page.
What company does Senthil Arumugam work for?
Senthil Arumugam works for Simpplr.
What is Senthil Arumugam's role at Simpplr?
Senthil Arumugam is listed as Global Vice President of Customer Success at Simpplr.
What is Senthil Arumugam's email address?
AeroLeads has found 1 work email signal at @freshworks.com for Senthil Arumugam at Simpplr.
What is Senthil Arumugam's phone number?
AeroLeads has found 2 phone signal(s) with area code 313, 920 for Senthil Arumugam at Simpplr.
Where is Senthil Arumugam based?
Senthil Arumugam is based in Bengaluru, Karnataka, India while working with Simpplr.
What companies has Senthil Arumugam worked for?
Senthil Arumugam has worked for Simpplr, Freshworks, Bankbazaar, Freelance, and Us Lbm.
Who are Senthil Arumugam's colleagues at Simpplr?
Senthil Arumugam's colleagues at Simpplr include Amal Kumar Bharali, Kulwinder Singh, Saurav Rawat, Dhruv Vashist, and Anshuman Srinivasan.
How can I contact Senthil Arumugam?
You can use AeroLeads to view verified contact signals for Senthil Arumugam at Simpplr, including work email, phone, and LinkedIn data when available.
What schools did Senthil Arumugam attend?
Senthil Arumugam holds Master Of Science (Ms), Industrial Engineering from Georgia Institute Of Technology.
What skills is Senthil Arumugam known for?
Senthil Arumugam is listed with skills including Lean Manufacturing, Supply Chain Management, Logistics, Inventory Management, Budgets, Process Improvement, Forecasting, and Strategic Planning.
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