AeroLeads people directory · profile
Senthil Kumar Email & Phone Number
Vice President of Customer Success
at
Thomson Reuters
2 work emails found
@salesforce.com
4 phones found area 415 and 917
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Vice President of Customer Success
Location
New York City Metropolitan Area, United States, United States
Who is Senthil Kumar? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Senthil Kumar is listed as Vice President of Customer Success at Thomson Reuters, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 415, 917, and a matched LinkedIn profile for Senthil Kumar.
Senthil Kumar previously worked as Vice President of Customer Success at Forrester and Regional Vice President, Customer Success, Healthcare & Life Sciences at Salesforce. Senthil Kumar holds Ms, Engineering from University Of South Florida.
Company email context
Email format at Thomson Reuters
This section adds company-level context without repeating Senthil Kumar's masked contact details.
{first}.{last}@salesforce.com
89% confidence
AeroLeads found 2 current-domain work email signals for Senthil Kumar. Compare company email patterns before reaching out.
Profile bio
About Senthil Kumar
Senthil is a successful customer success leader leading global teams to deliver industry leading retention and growth. At Forrester, Senthil leads a global team of 155+ to grow a $350M+ recurring revenue stream. He has focused on transforming the customer success team to deliver exceptional client outcomes that has led to 15% improvement in renewal rates.At Salesforce, he spearheaded the customer success initiatives for a $425M Life Sciences segment, reducing churn to 2.6% and elevating consumption and adoption rates significantly. Led efforts to productize and monetize success offerings, enabling scalable and impactful customer success.Expertise: Customer Success, Customer Relationship Management, SaaS Applications, Enterprise Resource Planning, Business Transformation, P&L management, Healthcare and Life Sciences Industry
Current workplace
Senthil Kumar's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
Senthil Kumar work experience
A career timeline built from the work history available for this profile.
Vice President Of Customer Success
CurrentLeading the global customer success management and specialist teams of 155+ driving retention and growth for a recurring revenue business of over $350M. Transformed the customer success team to deliver exceptional client outcomes that has led to 15% improvement in renewal rates. Deployed an AI co-pilot solution to grow productivity for team by 20%.
Jul 2023 - Present
Regional Vice President, Customer Success, Healthcare & Life Sciences
Led the North American customer success team for a $425M business in the Life Sciences segment. Built deep relationships with executives at Fortune 200 Life Sciences customers. Productized and monetized success offerings to scale customer success. ◆ Grew NRR and supported revenue growth to $425M◆ Reduced churn to 2.6%◆ Grew consumption and adoption to 85%.
Feb 2020 - Mar 2023
Senior Director, Portfolio Success Leader, Healthcare And Life Sciences
Led team of success managers working with 8,000+ mid-market/SMB customers in the Healthcare & Life Sciences industry with $340M revenue. Built out operating model for team from the ground up. Devised strategies to scale customer success, including portfolio success, digital self-service, guided success, one-to-many programs and one-on-one interventions. ◆.
Feb 2017 - Jan 2020
Customer Success Director
Customer Success Director for a portfolio of clients. Grew revenues from $10M to $15M. Responsible for customer delight, adoption and revenue growth. Advise client CxOs on Salesforce.com Vision and Strategy.
Jul 2013 - Jan 2017
Business Unit Leader And Client Partner, Life Sciences
P&L ownership for a portfolio of clients in the Pharmaceutical industry. Responsible for leading teams to deliver industry leading growth and client success. Won several transformation engagements in the areas of Sales and Marketing, Business Intelligence, Cloud migration and R&D services.
May 2011 - Jul 2013
General Manager, Business Process Advisory Services, North America
Responsible for growing Wipro’s Business transformation revenues in North America. Built a team of business process consultants to lead business transformation engagements around CRM, Social Media and Cloud computing.
Oct 2010 - May 2011
General Manager, Enterprise Applications, North America
Managed Wipro’s Enterprise Applications business in the Americas to drive revenue growth for CRM, ERP, and SAAS solutions across technologies like SAP, Oracle, Salesforce.com, JDA and Ariba.Grew revenues over 35% to $350M and acquired new customers for Wipro through Enterprise Application services. Directly managed CXO level relationships at key strategic.
Apr 2008 - Sep 2010
Global Practice Head, Application Management Services
Led Wipro’s Enterprise application management services practice globally. Envisioned the FlexDelivery model to drive non-linear revenue growth and higher operating margins. Actively engaged Industry analysts to drive Wipro’s brand for ERP applications outsourcing.
Oct 2005 - Mar 2008
Practice Manager, Enterprise Applications
Managed the Enterprise Applications business on the East Coast. Built relationships with with senior management to define and lead key transformation programs.
Sep 2002 - Sep 2005
Senior Director, Ebusiness Solutions
Managed strategic customer relationships for this eBusiness services startup and grew revenues for the eBusiness and Supply chain practices.
Sep 1999 - Aug 2002
Partner, Oracle Practice
Managed Oracle practice P&L and led significant growth in the practice for this services startup. Joined the company when they had 100 employees and help drive growth to 2,000+ employees.
Jan 1998 - Aug 1999
2 education records
Senthil Kumar education
Ms, Engineering
University Of South Florida
Education record
Birla Institute Of Technology And Science, Pilani
FAQ
Frequently asked questions about Senthil Kumar
Quick answers generated from the profile data available on this page.
What company does Senthil Kumar work for?
Senthil Kumar works for Thomson Reuters.
What is Senthil Kumar's role at Thomson Reuters?
Senthil Kumar is listed as Vice President of Customer Success at Thomson Reuters.
What is Senthil Kumar's email address?
AeroLeads has found 2 work email signals at @salesforce.com for Senthil Kumar at Thomson Reuters.
What is Senthil Kumar's phone number?
AeroLeads has found 4 phone signal(s) with area code 415, 917 for Senthil Kumar at Thomson Reuters.
Where is Senthil Kumar based?
Senthil Kumar is based in New York City Metropolitan Area, United States, United States while working with Thomson Reuters.
What companies has Senthil Kumar worked for?
Senthil Kumar has worked for Thomson Reuters, Forrester, Salesforce, Cognizant Technology Solutions, and Wipro Technologies.
How can I contact Senthil Kumar?
You can use AeroLeads to view verified contact signals for Senthil Kumar at Thomson Reuters, including work email, phone, and LinkedIn data when available.
What schools did Senthil Kumar attend?
Senthil Kumar holds Ms, Engineering from University Of South Florida.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial