Senthil Thyagarajan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

♦ Develop and execute IT Strategy and Roadmaps aligned to Group Technology goals and objectives♦ Manage Accent Group’s IT Infrastructure footprint spanning ~900 Apparel & Footwear Stores (45+ brands), Support offices in Australia/New Zealand/Vietnam/South Africa, Warehouses, Data Centers and Multi-Cloud env’s♦ Lead the design, implementation, and maintenance of IT infrastructure, including network, servers, storage, virtualization, unified communications, mobility, cybersecurity, cloud services, eCommerce platforms♦ Build and manage a team of IT professionals, provide guidance, coaching, and mentorship. Foster a collaborative and inclusive work environment, promoting professional growth and development♦ Managed Cybersecurity stream for an interim period of 6 months♦ Manage Service Operations, vendor relationships, monitor SLAs across 50+ major vendors, negotiate contracts, Corporate & Retail IT Service Level Management, Continuous Service Improvements♦ Introduce emerging technologies, transform, improve overall IT posture and service-led model ♦ Recommend innovative solutions to enhance efficiency and scalability. Ensure high availability, performance, and reliability of infrastructure supporting business operations E2E♦ Implement and maintain robust security measures to protect the infrastructure from internal/external threats♦ Key Stakeholder across all IT Projects/Program Planning and Delivery♦ Ensure regulatory compliance, continually align to industry standards and best practices

Melbourne, Australia

REKSEN provides Technology Consulting and Implementation Services that are practical, cost-effective, future-proof, streamlined and tailored to specific business needs. For more info, please visit www.reksen.com

Melbourne, Victoria, Australia

♦ Lead and Manage the IT Infrastructure and Operations Team across Data Networks, Unified Comms, Contact Centre, Mobility, Engineering, Desktop Support and Service Desk streams♦ Direct liaison with CxO’s, Sr Directors♦ Provide strategic advice to the CIO and the Business on opportunities to improve technology delivery and strategic outcomes♦ Trusted advisor across technology stacks and the broader organization, providing solutions advice ♦ Influence decision making and investment priorities aligning to future-state architecture ♦ Responsible for IT Budgets, Technology Governance & Roadmaps, Business Continuity, Operational Risk management, and Continual Service improvement, Planning & Delivery♦ Manage day-to-day IT operations and escalations pertaining to ITIL Service functions across Clinical and Corporate business units; Develop and maintain support standards, processes, procedures and toolsets♦ Develop, maintain, and report on SLA’s/OLA’s to ensure IT services meet availability targets♦ Liaise with third party solution providers in evaluating (via RFI, RFP, RFT) and selecting potential solutions ♦ Build and maintain strong working relationships with internal business stakeholders, external vendors and suppliers♦ Maintain ongoing direct partnerships with Research Orgs and Healthcare Service Providers ♦ Instill a culture of patients/doctors first across technology, facilitate business outcomes, provide value-add services

Melbourne, Australia

♦ E2E Technical and Svc mgmt. under Enterprise Managed Services – Development, operation and maintenance of ANZ Bank’s Global IT estate comprising of Data/Networks, Voice/UC, Video, Contact Centre, Mobility streams♦ Extend ad-hoc support to Optus Business’ other Strat & Govt. customers♦ 2IC to Optus/ANZ Client Delivery Director at all levels, interfacing global teams and customer ♦ Provide leadership to a hybrid on/offshore team of ~80 design, delivery, engineering and service delivery personnel♦ Maintain close working relationship with Account and Pre-sales teams to align with Sales strategy and Business drivers; Identify new business opportunities and reduce TCO♦ Liaise with ANZ Global team, represent Optus at Operations, Strategy, Architecture, Governance forums♦ Manage global vendors and providers through specific SLA’s and performance measures♦ Oversee and manage ITIL Service functions, Technical Operations, Planning & Delivery♦ Set Ops guidelines to ensure Optus meets contracted SLAs, Operational Business Case (OBC) and Profit & Loss targets♦ Propose solutions to strengthen product/services portfolio aligning to Customer’s strategy and budget cycle♦ Instrumental in delivering several major programs, specifically the Transition/Transformation of ANZ Bank’s Managed Services to Optus on-shore team from Singtel off-shore team♦ Orchestration of multiple service management capabilities into an integrated operating model♦ Drive continuous service improvement and innovation initiatives to provide value add services

Melbourne, Australia

♦ Chief Architect for a major Remediation/Transformation Program – Simplification, Capacity, Risk & Refresh ♦ Technical Advisor for the “National Asset/Custodian Services” banking division entailing Payment, Reconciliation, Settlement, Trading, Forex, Transactional, Back-office, Data Warehouse and Portal Systems, I&AM domains – liaison with Heads of Technologies, General Managers and Asset Owners♦ Lead workshops to develop strategic buy in from key stakeholders, vendors and providers♦ Assess current-state and define suitable full-stack target-state solutions for On-premise and Cloud hosting of Infrastructure and Applications; Produce architectures, frameworks, designs and patterns♦ Assist through to implementation and delivery, based on Agile and Waterfall methods

Melbourne, Australia

This role was part of IT Shared Solutions (ITSS), a collaborative technology division that delivers IT services to both WorkSafe Victoria (WSV) and Transport Accident Commission (TAC).♦ Involvement in major projects and continuous service improvement activities♦ Oversee delivery of technical components by Managed Services vendors – DXC, Infosys, IBM etc♦ Architect Infrastructure/App solutions, assist implementation and BAU transition♦ Solution and Delivery of key infrastructure Projects – New offices commissioning, Office/DC relocations♦ Lead Consultant for all IT components at new WorkSafe HQ in Geelong – Enterprise LAN/WAN, Unified Comms, Workplace Technologies, Building Security systems; Uplift technology stacks for TAC

Melbourne, Australia

♦ Provide technical consultancy across various POST and StarTrack Programs of work♦ Assist in developing technical designs and patterns, peer review 3rd party providers’ designs ♦ Vendor management across project engagements and delivery♦ Produce implementation plans and risk analysis as required, to deploy critical and complex changes

Melbourne, Australia

♦ Key conduit and stakeholder in planning and delivering technology initiatives across all of Tabcorp’s Business Units (TAB, Keno, Luxbet, Gaming Solutions, Sky Racing) spanning 4500+ Venues and 8 DC’s, plus Global sites ♦ Prepare SOR’s and approve SoW’s associated with all infrastructure projects for implementation by vendors (Telstra, Southern Cross, KPMG, SAI Global, HP, Accenture, Cap Gemini, Infosys)♦ Review network service requirements with stakeholders, advocate optimum delivery approach of solutions and manage execution by select vendors ♦ Represent internal and vendor technology governance forums and capital steering committees♦ Ascertain network operability standards and drive resolution of service deficiencies♦ Ensure solution compliance to policies and standards including regulatory and security requirements♦ Champion innovation and continuously seek to improve user/customer experiences♦ Key stakeholder in facilitating Managed Services Transition from HP to Telstra and SCCS♦ Vital role in onboarding Managed Services automation of 4000+ TAB / Keno Venue Site Networks♦ Deployment of Software Defined Networking (Cisco ACI) on premise♦ Facilitate several system integrations for TAB’s international channels across APAC, EMEA, US/LATAM regions♦ Instrumental to the introduction and rollout of Enterprise Wi-Fi within Corporate Sites and Gaming venues♦ Standardize Hardware/Mgmt. platforms, Global Service Providers (Verizon, Sprint, AT&T, Orange, BT)♦ Assist business merger and demerger activities

Melbourne, Australia

♦ Primary accountability across 40 countries, out of the 90 countries that Brightstar services♦ Manage a team of Network/Systems Architects, Engineers and Admins♦ Manage vendor relationships for equipment, professional and outsourced services♦ Manage implementation and handover of new site establishments and large customer integrations♦ Carry out Data/Security/Voice Planning, Design, Implementation activities, globally ♦ Collaborate with business and technical stakeholders to assess near and long-term IT capacity needs♦ Implement policies, procedures related to network management, DR and compliance♦ L4 management/technical escalation point during major deployments and incidents♦ Instrumental in setting up new Datacenters, Offices, Warehouses, BCP/DR, globally♦ Reduce CAPEX/OPEX costs through vendor negotiation and consolidation

Melbourne, Australia

♦ Produce Solution blueprints, carry out infrastructure assessment and capacity planning♦ Refine methodologies to enhance infrastructure in the contexts of stability, performance and security♦ Mentor and assist junior members of Communication & High Technology Practice

Melbourne, Australia

♦ Management of the company’s infrastructure situated at office sites and Data Centres across Australia / UK♦ Technical SME across various business merger and de-merger activities♦ Mentor Junior IT Support staff

Melbourne, Australia

♦ Responsible for the establishment, enhancement and operation of IT infrastructure across Select State Schools (Melbourne High, Mac Roberts and others), managed through a team of technicians

Melbourne Area, Australia

Master Of Technology, Distributed Computing

Bachelors In Engineering, Electronics & Communication

Amazon Web Services Fundamentals

Education record

Prince2 Foundation, Certification

Education record

Education record

Education record

Diploma In Rdbms, Oracle

Education record