Senthil Kumaran Jayabalan Email and Phone Number

PMP certified professional with 20+ years of IT experience, including 15+ years leading successful Project and Program management initiatives. My diverse domain expertise spans across CRM (Salesforce), Business Analytics, Insurance, Legal, and Media industries.Passionate in delivering complex projects on time and within budget, guiding them from ideation to successful rollout. I thrive in both Product development and managing large-scale enterprise application development projects through all phases. Have extensive experience in solution architecting large deals and winning new clients through business development activities.As a 4x certified Salesforce professional, I've led delivery of enterprise-level scalable solutions for Customer Relationship Management (CRM) and Customer Analytics in the insurance industry. Expertise in building and maintaining complex, configurable, large-scale business solutions on the Salesforce platform, leveraging Salesforce Lightning Process/App Builder and Lightning UI/UX.Certified in Business Analytics and deep learning from Great Lakes Institute of Management, have good understanding and grasp on applying data science and advanced analytics techniques to obtain business insights using data and solving business challenges effectively and driving informed decision-making.A firm believer in the power of teamwork, I lead by building, mentoring, managing, and training high-performing teams. I'm a quick learner, problem-solver, and always seeking to improve processes and deliver exceptional results.