Delivery Manager
CurrentManaging end-to-end delivery of multiple complex digital projects resulting in a 98% increase in customer satisfaction.Managing 3 OPCOs of Largest Logistic company's functional areas involved Application modernization/Data Engineering/Data ScienceLed implementation of solutions from establishing project requirements and goals to solution go-live.Managed and ran multiple delivery teams ensuring governance at top management level, conducting project meetings, and identifying successful and unsuccessful project factors and gaps.Worked closely with multi-disciplined teams to drive estimates, delivery plans, and retrospectives, identified and managed engagement risks, and flagged major issues early.Operated in a consultative role within the working team and provided hands-on management of the delivery stream.Built and managed a high performing team of delivery managers resulting in a 30% increase in team productivity.Having exposure in Enterprise MSA , SOWs/CR creations.Responsible for Managing all Delivery excellence parameters like Security/BCP/Audits for entire account.Successfully delivery Agile transformation project for one of the best Retail customer