Senthilkumar Raja Email & Phone Number

Nigeria

Nigeria

 Orchestrating the management and upkeep of over 650 fleet vehicles to ensure optimal availability for logistics operations. Supervising a workforce of 350+ technicians and transportation teams to guarantee proficient job completion. Navigating the maintenance of a diverse range of heavy vehicles, machinery, trailers, tankers, and passenger vehicles including brands such as HOWO, DONGFENG, SINOTRUK, XCMG, JCB, CAT Bucket Loader, Forklift, Graders, Soil compactor, Nissan, Toyota, among others. Enlightening technicians on preventative maintenance strategies to preemptively address vehicle issues. Furnishing comprehensive customer and service-related reports to the head of service personnel. Attaining the highest standards of safety within our workplace environment. Cultivating a collaborative team atmosphere to enhance and sustain the quality of our services.

Uganda

• Led the management and maintenance of 450+ fleet vehicles to ensure seamless availability for factory operations.• Oversaw 110+ technician teams to guarantee the meticulous completion of tasks.• Managed a diverse array of heavy vehicles, machinery, trailers, tankers, passenger vehicles, and motorbikes encompassing brands like TATA, Ashok Leyland, JCB, BEML Bucket Loader, Cane stacker, CAT & TOTA Graders, Soil compactor, Nissan, Mitsubishi, and more.• Instructed technicians on proactive vehicle maintenance techniques to prevent issues and ensure smooth operation.

Dubai, United Arab Emirates

• Managed and maintained a fleet of 700+ vehicles to ensure customer satisfaction for clients such as SHELL, TOTAL, ADNOC, ENOC, and others.• Oversaw an 80+ technician team to ensure proper completion of tasks.• Handled a variety of heavy vehicles, trailers, and tankers from multiple brands including Mercedes Benz, MAN, Volvo, Scania, Ford, Nissan, Mitsubishi, Atlas, Gorica, etc.• Educated technicians on effective vehicle maintenance practices to prevent issues and ensure smooth operations.

Madurai, Tamil Nadu, India

• Addressed customer inquiries and promptly responded to their needs in a composed, courteous manner.• Educated customers on proactive vehicle maintenance practices to prevent troubles and issues.• Furnished comprehensive customer and service-related reports to the head of service personnel.• Achieved monthly turnover targets for both labor and spare parts sales.• Managed and tracked inventory of spare parts and tools for the entirety of service operations.• Cultivated a team-oriented environment to continuously improve and uphold our service quality standards.

Muscat, Masqaţ, Oman

 Assumed the responsibility for servicing vehicles affiliated with the Ministry of Defense. Monitored and analyzed daily revenue from services, implementing strategies to enhance growth. Provided comprehensive customer and service-related reports to the head of service personnel. Achieved monthly targets for turnover in both labor and spare parts sales. Addressed customer complaints promptly by implementing corrective measures. Established a collaborative team environment aimed at enhancing and sustaining service quality. Provided motivation to service technicians and staff to enhance productivity levels.

Namakkal, India

 Assumed responsibility for servicing warranty and post-warranty vehicles (MDV & HCV) Troubleshot overall vehicle-related issues and provided tailored solutions as needed. Maintained and tracked inventory of spare parts and tools for the entirety of service operations. Addressed customer complaints by implementing corrective countermeasures. Prepared failure performance reports of vehicles and conducted analyses. Organized Channel Improvement Projects (PLI, LEAN, BSC, etc.) to enhance our dealer workshop. Motivated service technicians and staff to enhance productivity levels.

Bachelor Of Engineering - Be, Mechanical Engineering, First Class

Bachelor Of Engineering - Be, Mechanical Engineering, First Class

Bachelor Of Engineering - Be, Mechanical Engineering, First Class

Activities and Societies: Volunteer ship,

Diploma Of Education, Mechanical Engineering, First Class With Distinction (Gold Medalist)

Diploma Engineering, Mechanical Engineering, First Class Distinction