Senthilkumar Sekar Email & Phone Number

Chengalpattu, Tamil Nadu, India

Managing day-to-day delivery of a warranty & Order Management system of leading Elevator Manufacturing Company where HCLhandles 90K volume per year. Responsible for end-to-end key deliverables comprising of 3 LOBs & 24 member team of differentexperience. Initially was part of centralized Value add team to drive 40+ teams in SCM vertical on Client Satisfaction measure,Newsletters, Quality trainings, Kaizens, Value creation portal, Monthly Reviews & Cost optimization and inter process transition

Chennai Area, India

• Involved in strategic / business planning and decided the line of business (LOB) for Intabce – Digital Signage (Digital signage is a form of electronic display that shows information, advertising and other messages)• Responsible for Market Research activities, planning & developing the business plan to a fully operational unit (initially for healthcare & retail verticals)• Instrumental in designing & developing all marketing related activities like brochure, flyer, website and product demonstration documents etc.,• Presales Role: Responsible for lead generation, Engaging clients for larger, complex deals involves a number of activities, including making presentations, meeting with clients to discuss specific aspects of their (client's) initiatives, to get a better understanding of the context in order to make specific recommendations in proposals. This may also include preparing proof-of-concept demonstrations and solution mock-ups• Responses to clients could include informal responses, collaterals or other references or take more specific forms like responses to proposals including: Request for Proposal (RFPs), Request for Information (RFI) and specific Statement of Work (SoW) or Work Orders

Chennai

• About the Process: Campus placed in to HCL – BPO as a Management Trainee & inducted in all the processes both in Chennai & Noida. Allocated in to a Telecom project as a Management Trainee (MT) in to operations. Completed the process training successfully. Project “gap analysis & corrective measures” program for a new entrant training had been completed successfully.• Represented PM team as a single point of contact for a telecom process (BT) – HCL provides Technical Support to the UK based consumer & business customers (Product – ISP)• Responsible for receiving SMCR (strategic management change request) , Analyze, identify the impact of the change, risks involved, get the queries clarified with the change initiators, writing back CSD (change solution design) for approval• Executed and maintained program management processes and disciplines in the areas of: program Effort & schedule; Project kick-off, Setting up the project environment, Milestone planning, Implementation planning, Risk / Issue management; Management Review meetings, Ensuring compliance with quality processes & Issue resolution; communications management and human resource management; • Responsible for running pilot process / handling issue logs / daily update calls / closing the gaps / in-life transition • Present periodic Dashboard reports on the current program, future opportunities and client issues to the top management • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning• Instrumental in successful transition of Project Gold & BB Talk process into HCL • Strategized & Responsible for developing a web based tool for tracking all Project Management activities

M.B.A.,, Marketing & Systems, First Class

B.E.,, E.C.E.,, First Class