Senthilkumar Dhandapani Email and Phone Number
Senthilkumar Dhandapani work email
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Senthilkumar Dhandapani personal email
I am a dynamic service delivery lead with proven successes in Social Media (Facebook), Banking, and Finance with extensive exposure in both Operations and Technology.Proven record of consistently achieving goals in new business development, building BFSI teams across multiple locations, identifying high-yielding services and products during the career span. I have excellent exposure in Core Banking Operations, Private Banking, Wealth Management, Reconciliation, Risk Management, Cash Operations and Process consulting assignments across BFSI space. Also, established strong business relationship management, people management, process consulting skills, vendor Management and adaptability to work in very diverse environment and displayed steep learning curve.I possess excellent interpersonal, communication and organizational skills with proven abilities in team management, client relationship management and planning with an ability to perform under limited or no supervision. Expertise in Process re-engineering, risk management, system testing, business analysis, business process transition and Project Management.Areas of focus include: Lean Six Sigma / Green Belt Certified Program ManagementDelivery / Operations ManagementBusiness DevelopmentProcess MigrationBusiness Process ManagementRisk ManagementStrategic PlanningProcess re-engineeringProcess Consulting
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Project ManagerWipro Limited Oct 2019 - PresentDallas, Texas, United StatesSr Business Analyst for Citi (Retail banking System) -
Client Service Delivery LeadAccenture Aug 2015 - Jan 2019Austin, Texas Area• Managed 400+ members of team that handles advertisement review for an American online social media and social networking service company based in Menlo Park, California• Handled Service delivery for four SOW / Contract, SLA conformance and periodical reporting to client / leaderships (Ex. QBR, MBR and WBRs) -
ManagerTata Consultancy Services Limited 2012 - 2015San Antonio, Texas Usa• Program manager for Money movement team at San Antonio - Texas-based Fortune 500 diversified financial services group of companies. Scope includes cash / Check operations, WIRE, Reconciliation and Account payable teams• Completed 5 E2E Consulting Studies in client’s business process that lead to process improvements, presented a comprehensive and compelling cost-effective sourcing model• Stabilized the team setup at three offshore locations and migrated client's business processes (130 FTE – 13MM/4 Years
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Operations ManagerTata Consultancy Services Limited 2010 - 2012Chennai Area, IndiaManaged Securities Operations team (30-member team) handling Securities operations for Citi Private Bank and Processes include: Asset Transition (Free Trade processing), Cash Management, Income Processing, Mandatory corporate actions, and Voluntary Corporate Actions
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Sr. Business Analyst And Uat ManagerTata Consultancy Services Limited 2009 - 2010Chennai Area, India• Sr Business Analyst for One Source Application which caters Wealth Management Products of Citi Private Bank US, Europe and ASPAC• Architect solutions that addresses client’s current and future process needs• Created business requirement documents for various process enhancements and translated those requirements into functional specifications• Acted as the primary business liaison to the global and regional technology team and handled implementation, testing, post implementation analysis and Gap Analysis
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Operations ManagerTata Consultancy Services Limited 2007 - 2009Chennai Area, IndiaManaged Operation Reconciliation process for Citibank NA Process deals with reconciling all type of banking transactions including shares, bonds, coupons, etc., at Financial Center / Branch / State level (Financial Center Reconciliations / National Service Center Reconciliations)Additionally managed NSC Check processing, completed all necessary documents related to Business Development, information security, Statement of Work (SOW), audit requirements stabilized the team till BAU certification
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Team LeaderTata Consultancy Services Limited 2004 - 2007Chennai IndiaManaged Debit Cards Research process for Citibank NA• Process deals with investigating associated fees/charges of disputed debit card signature-based transactions for Citibank customers – US, reversing the charges and Perform the post investigation.• Opening all Debit card cases based on the report send by the Client which consists of disputes on daily basis. (Separate teams consist of 3 members).• Handled Service Delivery, team management and continuous process improvements for processes in scope• Completed Green Belt project in Debit card investigation where a significant save in Man power (3.5 FTE) and 100% accuracy achieved (Feb 08 to June 08).
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AssociateAithent Technologies Private Limited Jan 2004 - Mar 2004Chennai India
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Audit AssistantGopalaiyer And Subramanian Chartered Accountants (Cpa) 2003 - 2004Chennai Area, India
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Audit AssistantMohan And Rajendran Chartered Accountants (Cpa) 1998 - 2002Chennai India
Senthilkumar Dhandapani Skills
Senthilkumar Dhandapani Education Details
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Executive Program In Strategy And Leadership -
I Class
Frequently Asked Questions about Senthilkumar Dhandapani
What company does Senthilkumar Dhandapani work for?
Senthilkumar Dhandapani works for Wipro Limited
What is Senthilkumar Dhandapani's role at the current company?
Senthilkumar Dhandapani's current role is Project Manager at Wipro Limited.
What is Senthilkumar Dhandapani's email address?
Senthilkumar Dhandapani's email address is ds****@****o.co.in
What schools did Senthilkumar Dhandapani attend?
Senthilkumar Dhandapani attended Indian Institute Of Management Kashipur, University Of Madras.
What skills is Senthilkumar Dhandapani known for?
Senthilkumar Dhandapani has skills like Consulting, Requirements Analysis, Sdlc, Business Process Re Engineering, Business Development, Business Analysis, Vendor Management, Team Management, Strategic Planning, Core Banking, Risk Management, Business Process Improvement.
Who are Senthilkumar Dhandapani's colleagues?
Senthilkumar Dhandapani's colleagues are Ravi Teja Yerra, Aniket Nimbalkar, Jerry Dmello, Sunit Jambagi, Yash Prajapati, Sajid Hussain, Bruna Amorim Gualberto.
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