Senthilkumar Ganapathi Email & Phone Number

Bangalore Urban, Karnataka, India

• Leading the strategic development of stored value services with in Tesco Technology• Designing, developing and supporting projects by effectively managing SCRUM teams working on Dev-Ops Model• Monitoring and improving services to optimize resources • Responsible for Stakeholder Management, Problem & Change Management • Accountable for Clubcard IT service delivery across Central Europe & Asia • Work closely with Business & Product owners to define strategic work• Develop technical talent and leadership within the team

Kuala Lumpur, Malaysia

• Was instrumental in scaling Clubcard business rapidly across Asia.• Responsible for planning and executing Tesco’s operating model - Clubcard Blueprint for Tesco Malaysia thatreaches to 8 million customers and integrating it with existing systems• Conducted Design work shops, Gap & Impact analysis with IT & Business stakeholders• Led and worked with cross functional teams for efficient delivery• Held Service Review meetings across stakeholders to ensure smooth transition

Bangalore Urban, Karnataka, India

Was Accountable for delivering IT services for 9 countries across the globe with a team of 35+ engineers• Delivered planogram systems that involves product range decisions to be made across 3000+ stores in UK byensuring smooth operations• Ensured adherence to KPI/SLA through proactive monitoring and continual service improvements• Owned Incident & Problem Management, Service Introduction, Change Management processes• Generated revenue through automation and reduced YOY FTE by 10%

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India