Implementing large scale projects in Customer Relationship Management (CRM), Sales Force Automation (SFA), Master Data Management (MDM) with a focus on Customer Data Integration (CDI) using Siebel technologies. Also, led the Service Oriented Architecture (SOA) team which developed the system for orchestration of business processes and data synchronization across multiple Oracle Technologies like Siebel CRM, Oracle Transportation Management (OTM), Oracle Enterprise Business Suite (EBS) and Oracle Application Development Framework (ADF).Specialties: Transportation, Logistics, Customer Relationship Management, Sales, Quote to Cash, Invoice Processing, Managing Teams in multiple Geographical Locations, Leading Change, Mentoring Associates, Defining and Refining Processes, Planning and Execution, Communicating in Business and Technical Terminology. Implementing Processes during Company Merger, Merging Processes with Technology Vendors.