• Collaborated with stakeholders to gather and analyze business requirements, ensuring alignment with project goals.• Supported the design and development of IT solutions to enhance operational efficiency and meet business objectives.• Assisted in the creation of detailed documentation, including system specifications, process flows, and workflows.• Conducted comprehensive system testing to verify the functionality, performance, and reliability of business applications.• Provided technical support, troubleshooting system issues, and implementing timely fixes to minimize disruptions.

• Analysed business requirements and created functional requirements specifications to build and deploy solutions in Power BI.• Collaborated with stakeholders to gather, analyze, and document business requirements, ensuring alignment with organizational objectives and priorities.• Collaborated with cross-functional teams to gather requirements, prioritize tasks, and deliver solutions that meet business objectives and drive decision-making.• Enhanced report efficiency by refining data models, optimizing DAX queries, and reducing data refresh durations, leading to quicker loading speeds and enhanced user satisfaction.