Dakshay Kumar
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Dakshay Kumar Email & Phone Number

Senior Client Service Associate at American Express
Location: New Delhi, Delhi, India 7 work roles 4 schools
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Current company
Role
Senior Client Service Associate
Location
New Delhi, Delhi, India
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Who is Dakshay Kumar? Overview

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Dakshay Kumar is listed as Senior Client Service Associate at American Express, a company with 69113 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Dakshay Kumar.

Dakshay Kumar previously worked as Search Engine Optimization Analyst at Vlink Inc and Client Relationship Manager at Saffron Tech Pvt Ltd. Dakshay Kumar holds Advanced Certification In Digital Marketing & Communications, Digital Marketing from Mica | The School Of Ideas.

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American Express

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Profile bio

About Dakshay Kumar

Hey there, fellow LinkedIn adventurers! I'm Dakshay Kumar, currently on a thrilling ride as an SEO Analyst with over 3 years of experience started as a freelancer in Search Engine Optimisation and Performance Marketing.Let me share a bit of my journey, which has taken me from struggling in school to becoming a confident professional in the world of digital marketing. Back in my school days, I faced a significant challenge when I switched from Hindi Medium to English Medium. It was like learning a whole new language, quite literally! This transition made schooling a bit of a rollercoaster ride, and I ended up as an 'average' student. But hey, life has a funny way of surprising us. After completing my B.com (Hons) from the prestigious Delhi University and pursuing an MBA in Marketing and International Business, my confidence began to soar. However, just when I thought I had it all figured out, I faced a setback. 🙅‍♂️ I was rejected once based on my vocabulary. Instead of giving in, I decided to turn this challenge into an opportunity. I embarked on a journey to improve my English, determined to overcome any obstacle that came my way. 💪And that's where my love for technology played a crucial role. 🤖💡My fascination with technology led me down the path of Digital Marketing, where I found my true calling. 🌐Today, as an SEO Analyst, I'm passionate about optimizing digital landscapes.Actively seeking opportunities in digital marketing! Passionate about driving online success through innovative strategies. Ready to contribute my expertise to your team. Let's connect and create digital magic! Please feel free to connect at dakshaykumar5@gmail.com

Current workplace

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American Express
American Express
Senior Client Service Associate
new york, new york, united states
Employees
69113
AeroLeads page
7 roles

Dakshay Kumar work experience

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Senior Client Service Associate

Current

Gurugram, Haryana, India

Oct 2024 - Present

Search Engine Optimization Analyst

Gurugram, Haryana, India

  • As an in-house SEO Analyst, I played a key role in improving website performance and organic search visibility through data-driven SEO strategies. My responsibilities included:
  • Keyword Research & Analysis: Performed in-depth keyword research using tools like Google Keyword Planner, SEMrush, and Ahrefs to identify high-impact keywords, search trends, and competitor strategies, enabling the.
  • Content Optimization: Collaborated with content writers to develop SEO-friendly content, implementing on-page SEO techniques such as keyword placement, meta tag optimization (title tags, meta descriptions), URL.
  • Technical SEO Audits: Conducted detailed technical SEO audits to identify and resolve issues related to crawl errors, indexing, site architecture, broken links, schema markup, and site speed optimization, adhering to.
  • SEO Tools & Reporting: Utilized Google Analytics, Google Search Console, Screaming Frog, Moz, and other SEO tools to monitor site performance, track key SEO metrics (such as impressions, click-through rates, and bounce.
  • Cross-Department Collaboration: Worked with developers to implement technical fixes (like improving page load time and mobile responsiveness), and collaborated with marketing and content teams to align SEO strategies.
Feb 2024 - Aug 2024

Client Relationship Manager

Delhi, India

  • Managed a portfolio of 50 clients, 40 of whom were international, ensuring clientsatisfaction and retention.
  • Cross-sold and upsold products and services, generating ₹5 lakhs in additionalrevenue per quarter.
  • Led regular communication efforts with clients to explore and capitalize on salesopportunities, increasing sales by 20%.
  • Coordinated with internal teams to ensure seamless service delivery and maintainhigh customer satisfaction.
  • Consistently achieved quarterly performance bonuses through the PLI program bymaintaining high client retention rates.Achievement:
  • Generated ₹5 lakhs in additional revenue in a single quarter through successfulupselling and cross-selling efforts.
Dec 2021 - Feb 2024

Assistant Manager

Noida, Uttar Pradesh, India

  • As an assistant manager, I did following:
  • Consulted with clients looking to migrate to Canada, providing detailed guidance andsupport through the sales process.
  • Utilised email marketing strategies to nurture and convert leads into paying clients.
  • Achieved monthly sales targets in just 15 days, generating ₹2.5 lakhs in revenue.Achievement:
  • Successfully surpassed the 2-month sales target in just 15 days, contributingsignificantly to company revenue.
Sep 2021 - Dec 2021

Fundraiser

Grey Matter
  • Conducted fundraising for prominent NGOs, including Save The Children andUNICEF, through live pitches and reference-based calling.
  • Built and maintained relationships with donors, securing monthly commitments forongoing fundraising efforts.Achievement:
  • Raised the highest-ever monthly fund commitment of INR 5000.
Apr 2021 - Sep 2021

Marketing Management Trainee

Gurgaon, India

I have started my career as a Marketing management trainee with square yards.

Feb 2020 - Mar 2020

Internship

Gurgaon, India

Jun 2019 - Jul 2019
Team & coworkers

Colleagues at American Express

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4 education records

Dakshay Kumar education

Master Of Business Administration - Mba, Marketing, International Business

Activities and Societies: Scripted and leaded cultural events in my college. Conducted a Business Research Report on "Employee Engagement.

Education record

Dav Public School
FAQ

Frequently asked questions about Dakshay Kumar

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What company does Dakshay Kumar work for?

Dakshay Kumar works for American Express.

What is Dakshay Kumar's role at American Express?

Dakshay Kumar is listed as Senior Client Service Associate at American Express.

Where is Dakshay Kumar based?

Dakshay Kumar is based in New Delhi, Delhi, India while working with American Express.

What companies has Dakshay Kumar worked for?

Dakshay Kumar has worked for American Express, Vlink Inc, Saffron Tech Pvt Ltd, Isa Global, and Grey Matter.

Who are Dakshay Kumar's colleagues at American Express?

Dakshay Kumar's colleagues at American Express include Mustapha Halhoul, Ayan Aggarwal, Amanda Ladenheim, Rachel Csar, and G Vijayaraj Talluri.

How can I contact Dakshay Kumar?

You can use AeroLeads to view verified contact signals for Dakshay Kumar at American Express, including work email, phone, and LinkedIn data when available.

What schools did Dakshay Kumar attend?

Dakshay Kumar holds Advanced Certification In Digital Marketing & Communications, Digital Marketing from Mica | The School Of Ideas.

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